LVMH Account Manager

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Location
EdinburghScotlandUK
Posted
May 21, 2025

About LVMH

Maison Francis Kurkdjian, a distinguished member of the LVMH Perfumes & Cosmetics group, was established in 2009 through the collaboration of the acclaimed perfumer Francis Kurkdjian and Marc Chaya, a former Ernst & Young associate. The brand is dedicated to a strategic and thoughtful international growth, aiming to become the leading Contemporary Luxury Fragrance Maison globally, sharing the art of wearing perfume across 40 countries.

Join Maison Francis Kurkdjian in Edinburgh as an Account Manager, leading a team to achieve sales targets and provide luxury service. Located in the UK, part of the LVMH group.

Role & Responsibilities

  • Achieve sales targets as set by the Area Sales Manager and share these objectives with the team.
  • Proactively sell Maison Francis Kurkdjian products while providing a luxury standard of service to customers.
  • Lead and coach the team to ensure awareness and achievement of sales targets.
  • Maintain awareness of KPIs and new product launches, promotional activities, and potential business opportunities.
  • Lead a team of Luxury Brand Ambassadors to provide high levels of customer service.
  • Collaborate with the Retail Trainer to ensure team participation in relevant training courses.
  • Propose fragrance recommendations and effectively handle customer objections.
  • Ensure consistent service standards reflective of Maison Francis Kurkdjian.
  • Develop the team for business continuity and manage team-related matters.
  • Maintain immaculate and well-merchandised counters reflective of the brand.
  • Adhere to grooming guidelines and professional conduct standards.
  • Manage efficient stock processes and complete all operational and administrative tasks.
  • Establish professional relationships with stakeholders, including host store management and LVMH Head Office.
  • Adhere to all company procedures and policies.

Qualifications

  • Previous retail sales management experience, ideally within luxury brands.
  • Appreciation of beauty or luxury lifestyle sectors and a passion for the industry.

Skills

Successful track record in leading and managing a team. Creative flair and problem-solving skills. Excellent communication skills, both written and verbal. Basic Microsoft Office skills. Proactive attitude and flexible approach. Ability to empower a team to achieve goals and targets. Effective time management and attention to detail.

Experience

Previous retail sales management experience is required, ideally within luxury brands.

Workplace

This position is based in Edinburgh, Scotland, UK.

Benefits

Opportunities for career advancement within a globally recognized luxury brand.

Culture

Maison Francis Kurkdjian fosters a culture of excellence and luxury, emphasizing the art of fragrance and customer service. The brand values creativity, dedication, and a passion for the luxury lifestyle sector, providing a dynamic and supportive environment for professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.