Louis Vuitton Client Advisor

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Location
BrusselsBrussels-Capital RegionBelgium
Posted
Jan 21, 2026

About Louis Vuitton

Louis Vuitton, a distinguished name in luxury fashion, is celebrated for its timeless elegance and superior craftsmanship. As part of the LVMH conglomerate, Louis Vuitton Services Europe (LVSE) is dedicated to delivering unparalleled customer service experiences across the EMEA region, embodying the brand's commitment to excellence and innovation.

Join Louis Vuitton Services Europe in Brussels as a Client Advisor. This full-time role requires fluency in Italian and Spanish, offering a dynamic work environment in the luxury fashion industry.

Role & Responsibilities

  • Strive to meet and exceed individual and team performance targets and KPIs related to customer satisfaction and service quality.
  • Deliver exceptional inbound customer service via phone, email, and digital channels, advising and assisting clients across markets.
  • Build and maintain strong relationships with clients by understanding their preferences, anticipating their needs, and offering personalized recommendations.
  • Take ownership of customer concerns and ensure their resolution through innovative approaches, collaborating closely with other departments to enhance client retention and the overall customer experience.

Qualifications

  • Fluency in Italian and Spanish, both verbal and written.
  • Background in luxury retail is advantageous.
  • Interest in luxury fashion and awareness of current trends is beneficial.

Skills

Excellent communication skills in Italian and Spanish. Strong sales and storytelling abilities. Customer-first mindset with strong interpersonal skills. Detail-oriented with a passion for delivering impeccable service. Ability to work on multiple tasks and deliver results on schedule. Proficiency in Microsoft Office suite and CRM software; experience with Salesforce is advantageous. Flexibility to work shifts, including evenings, weekends, and holidays.

Experience

Beginner level experience is acceptable, though a background in luxury retail is a plus.

Workplace

This position is based in Brussels, Brussels-Capital Region, Belgium.

Benefits

The position offers a dynamic work environment with opportunities for career growth and development, alongside the chance to work within a diverse and international team.

Culture

Louis Vuitton Services Europe fosters a vibrant work culture that values diversity and inclusion, encouraging unique perspectives and talents. The company is committed to sustainability, integrating environmentally responsible practices into its operations.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.