Loewe Client Advisor

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Location
RomeLazioItaly
Posted
Dec 1, 2025

About Loewe

Loewe, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is celebrated for its unparalleled craftsmanship and innovative design. As part of the LVMH group, Loewe benefits from the resources and prestige of one of the world's leading luxury conglomerates. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand is renowned for its commitment to artisanal techniques, contemporary art, and cultural heritage.

Join Loewe in Rome as a Client Advisor. This role offers the opportunity to engage with clients in a luxury fashion setting, requiring fluency in English and Italian.

Role & Responsibilities

  • Achieve individual and store sales objectives.
  • Provide exceptional and memorable client experiences through emotional engagement.
  • Develop and maintain long-lasting client relationships.
  • Communicate regularly with clients via email, phone, and personalized notes.
  • Master and convey the brand's history and heritage.
  • Showcase product categories through expert product knowledge and storytelling.
  • Expand and update the client book using company tools.
  • Collaborate with team members to achieve store objectives.
  • Participate in visual merchandising according to brand standards.
  • Maintain product organization and cleanliness in both front and back of house.
  • Support inventory management and back-of-house tasks.
  • Adhere to company policies, procedures, and grooming standards.

Qualifications

  • Proven experience in achieving individual and team sales goals.
  • Experience in a customer-centric role.
  • Deep interest in fashion, art, and culture.
  • Inclusive and open-minded attitude.

Skills

Confident and service-oriented with adaptable and empathetic communication style. Effective communication skills for building and maintaining a client portfolio. Results-driven with a commercial mindset and team player attitude. Fluency in English and Italian; additional languages are a plus.

Experience

Minimum of 3 years in a similar customer-centric role.

Workplace

This position is based in Rome, Lazio, Italy.

Benefits

Loewe offers a dynamic and inclusive work environment that values diversity and empowers employees to contribute their best.

Culture

Loewe fosters a culture of inclusivity and empowerment, welcoming individuals from diverse backgrounds and abilities. The brand emphasizes the importance of craft, culture, and contemporary art, creating an environment where creativity and passion thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.