Loewe Client Advisor

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Posted
Jan 8, 2025

About Loewe

Founded in Spain in 1846, LOEWE stands as a beacon of luxury, celebrating over 175 years of excellence. As part of the LVMH group, LOEWE has evolved under the creative direction of Jonathan Anderson since 2013, emphasizing a harmonious blend of craftsmanship and culture. The brand is renowned for its playful yet intellectual approach to fashion, vibrant Spanish lifestyle influences, and unparalleled leather expertise.

Join LOEWE in Riyadh as a Client Advisor. This full-time role offers the chance to exceed client service expectations and achieve individual and team goals in a luxury fashion environment.

Role & Responsibilities

  • Achieve individual and store sales objectives.
  • Create an exceptional client experience through engaging and emotional connections.
  • Develop and maintain long-lasting client relationships.
  • Communicate regularly with clients via email, phone, or personalized notes.
  • Master and convey the brand's history and heritage.
  • Highlight product categories through storytelling and product knowledge.
  • Expand and update the client book using company tools.
  • Collaborate with team members to achieve store objectives.
  • Participate in visual merchandising according to brand standards.
  • Maintain product organization and cleanliness in both front and back of house.
  • Support inventory management and other back-of-house tasks.
  • Adhere to company policies, including grooming and behavior standards.

Qualifications

  • Proven track record in achieving individual and team goals.
  • Experience in a customer-centric role.
  • Strong interest in fashion, art, and culture.
  • Inclusive and open-minded demeanor.
  • Confident, service-oriented, adaptable, and empathetic approach.
  • Effective communication skills for building client relationships.
  • Results-driven with a commercial mindset and team player attitude.
  • Fluency in Arabic and English; additional languages are advantageous.

Skills

Client relationship management Sales and goal achievement Product knowledge and storytelling Communication and interpersonal skills Team collaboration Visual merchandising Inventory management

Experience

A minimum of 3 years in a similar customer-centric role is required.

Workplace

This position is based in Riyadh, Riyadh, Saudi Arabia.

Benefits

Opportunity to work in a fast-paced, ambitious company with a focus on learning and development.

Culture

LOEWE fosters a dynamic and inclusive workplace culture, encouraging creativity and collaboration. The brand values its rich heritage of craftsmanship and is committed to supporting contemporary art, craft, and culture globally.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.