Hermès Selling and Service Specialist

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Location
New York CityNew YorkUSA
Posted
Mar 18, 2025

About Hermès

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire, deeply rooted in respect for people and nature, which provides the source of its exceptional materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

Join Hermès of Paris in New York City as a Selling and Service Specialist at the Maison Madison Flagship. Embrace a culture of diversity and excellence in luxury retail.

Role & Responsibilities

  • Deliver exceptional customer service and enhance client relationships.
  • Achieve sales targets and contribute to store profitability.
  • Maintain product knowledge and stay updated on brand offerings.
  • Ensure visual merchandising standards are met.
  • Assist in inventory management and stock replenishment.

Qualifications

  • Proven experience in luxury retail or a related field.
  • Strong understanding of customer service principles.
  • Ability to work in a fast-paced environment.

Skills

Excellent communication and interpersonal skills. Proficiency in sales techniques and clienteling. Strong organizational skills and attention to detail.

Experience

A minimum of 2 years of experience in luxury retail or a similar environment is required.

Workplace

This position is based in New York City, New York, USA, within easy reach of New York City.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Culture

Hermès of Paris fosters a culture of diversity, inclusion, and family values. The company is committed to creating a diverse workforce of talented individuals from various backgrounds, promoting equality, individuality, and fairness. Hermès supports personal and professional success through an environment where employees can thrive and be their authentic selves. The maison also extends its values beyond its walls through community and non-profit partnerships.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.