Hermès Fashion Sales Consultant

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Posted
Jan 9, 2025

About Hermès

Hermès, a distinguished French maison established in 1837, stands as a beacon of craftsmanship, creativity, and luxury. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally, fostering an environment of entrepreneurial spirit and autonomy. The brand is renowned for its commitment to exceptional savoir-faire, deeply rooted in a respect for humanity and nature, which are the sources of its exquisite materials. Hermès' diverse artisanal métiers fuel its creative collections, showcased in over 300 stores worldwide. As part of the Hermès Group, Hermès Sellier continues this legacy, offering unparalleled products and experiences.

Join Hermès in Sèvres as a Fashion Sales Consultant. Leverage your passion for luxury fashion and customer service in a dynamic retail environment.

Role & Responsibilities

  • Propose and sell fashion items across various departments, contributing to the store's revenue.
  • Collaborate with the entire store team to enhance sales performance.
  • Ensure customer satisfaction by providing a memorable and surprising experience in partnership with the external relations manager.
  • Resolve customer inquiries promptly to prevent any uncertainty.
  • Represent and convey Hermès' values to clients and new staff.
  • Recruit and retain a diverse clientele, both national and international.
  • Independently manage and maintain a client database.
  • Highlight and promote the craftsmanship of Hermès artisans.
  • Participate in inventory management, merchandising updates, and stock organization to maintain department and store standards.

Qualifications

  • Proven passion for customer service and a results-driven approach.
  • Dynamic and bold personality with experience in a broad sales environment.
  • Strong interpersonal skills with a generous approach to sales.
  • Exemplary conduct and humility.
  • Proficiency in digital tools and modern communication methods.
  • Fluency in English, both written and spoken.

Skills

Customer service excellence Sales acumen Interpersonal communication Digital literacy Bilingual proficiency in English

Experience

Previous experience in a customer-focused, results-oriented retail environment is required.

Workplace

The successful candidate will be located in Sèvres, Sèvres, France, with easy access to Paris.

Benefits

Employees enjoy a vibrant work environment, opportunities for professional growth, and the chance to be part of a prestigious brand.

Culture

Hermès fosters a culture of excellence, innovation, and respect for tradition. The workplace is characterized by a commitment to craftsmanship, creativity, and a supportive community that values each individual's contribution.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.