Gucci Client Advisor
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- Location
- ParamusNew JerseyUSA
- Posted
- Jan 22, 2025
About Gucci
Gucci, a prestigious name in the luxury fashion industry, operates under the esteemed Kering Group, known for its commitment to creativity and sustainability. As an employer, Gucci offers an environment where innovation and passion for fashion are at the forefront, providing employees with opportunities to excel and contribute to the brand's legacy of excellence.
Join Gucci in Paramus as a Client Advisor, where passion for luxury fashion meets exceptional customer service. Be part of a community that values innovation and excellence.
Role & Responsibilities
- Achieve or surpass individual and store sales targets on a monthly and seasonal basis.
- Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and brand heritage.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and manage customer data using CRM tools to foster client relationships and personalize future interactions.
- Maintain an organized client book, ensuring regular client contact and follow-up.
- Advise clients on fashion trends and luxury market developments, demonstrating a passion for fashion.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Ensure store security standards are upheld for the safety of customers, colleagues, and merchandise.
- Contribute to the visual merchandising of products in line with Gucci standards.
- Maintain organized stock and understock areas.
- Adhere to Gucci's image standards and company policies.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of experience in luxury fashion sales or a similar customer service role.
- Proven track record of exceeding sales targets and building lasting client relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative approach.
- Ability to thrive in a dynamic and fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as needed.
Skills
Experience
A minimum of three years in luxury fashion sales or a comparable customer service setting is required.
Education
Bachelor’s Degree preferred.
Workplace
The role is situated in Paramus, New Jersey, USA — conveniently close to New York City.
Benefits
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations throughout the employment process.
Culture
Gucci fosters a community of dream-makers, united by a passion for innovation and excellence in the fashion world. The workplace culture emphasizes inclusivity, creativity, and collaboration, encouraging employees to break new ground and contribute to the brand's storied legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.