Gucci Client Advisor

About Gucci

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative and contemporary approach to fashion, Gucci is committed to fostering a dynamic work environment that encourages creativity and excellence. As an employer, Gucci offers a unique opportunity to be part of a brand that is synonymous with luxury and sophistication, while also being part of a larger conglomerate that values sustainability and innovation.

Role & Responsibilities

• Achieve or exceed monthly and seasonal individual and store sales goals.
• Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
• Drive individual KPI goals by ensuring high-quality customer service and sales.
• Capture and utilize meaningful customer data to build relationships and personalize client development.
• Maintain an organized client book and provide regular follow-up on sales or client requests.
• Discuss fashion trends and developments in the luxury market with clients.
• Collaborate with colleagues to ensure a consistent and exceptional customer experience.
• Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
• Uphold visual display standards in accordance with Gucci guidelines.
• Maintain a neat and organized stock room.
• Adhere to Gucci image standards and company policies.

Qualifications

• Bachelor’s Degree preferred.
• 3+ years of luxury fashion sales experience.
• Proven ability to drive sales and build lasting customer relationships.
• Excellent communication skills, both oral and written.
• Strong organizational and follow-up skills.
• Attention to detail and accuracy.
• Team-focused with a collaborative mindset.
• Ability to work in a fast-paced environment.
• Flexibility to adapt to different customers.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Skills

Experience

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Education

Bachelor’s Degree preferred.

Workplace

Benefits

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.

Culture

Gucci is dedicated to creating a community of passionate individuals who are united by the desire to innovate and break new ground in the fashion industry. The company promotes a radically client-centric mindset and encourages a collaborative, creative, and ownership-driven work environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.