Gucci Client Advisor

Closed The candidacy window for this position at Gucci has closed.

While this position is no longer receiving submissions as of June 18, 2025, we invite you to explore further opportunities at Gucci or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
NaplesCampaniaItaly
Posted
May 21, 2025

About Gucci

Gucci, a hallmark of luxury and innovation, has redefined fashion for the modern era, establishing itself as a preeminent fashion house renowned for its Italian craftsmanship and meticulous attention to detail. As part of the illustrious Kering Group, Gucci benefits from the conglomerate's leadership in the luxury sector, encompassing a diverse portfolio of prestigious brands. Gucci is dedicated to fostering a diverse and inclusive workforce, recognizing that diversity enriches the workplace and enhances the brand's adaptability in a dynamic world.

Join Gucci in Napoli as a Client Advisor. This role offers the opportunity to engage with luxury fashion clients and contribute to Gucci's esteemed brand presence. Located in Italy, part of the Kering Group.

Role & Responsibilities

  • Provide exemplary customer service in alignment with Gucci's selling ceremony.
  • Demonstrate comprehensive knowledge of Gucci's products, history, and heritage.
  • Facilitate cross-selling and up-selling across all product categories.
  • Engage with clients on fashion trends and luxury market developments.
  • Cultivate and maintain strong customer relationships, accommodating diverse nationalities and personalities.
  • Monitor and update customer information using CRM tools to retain and identify high-potential clients.
  • Achieve individual and store sales targets, contributing to business growth.
  • Promote open communication and collaboration with team members.
  • Assist in managing product visual displays according to Gucci standards.
  • Ensure store maintenance and optimal product levels on the sales floor.
  • Oversee product replenishment and inventory management.
  • Adhere to Gucci's grooming standards and policies.

Qualifications

  • Experience in a similar role within the fashion retail industry.
  • Proven track record of achieving individual and store sales results.
  • Passion for fashion and luxury goods.
  • Strong commercial awareness and customer-focused attitude.
  • Flexibility and adaptability to diverse customer needs.
  • Team-oriented mindset.
  • Effective communication skills.

Skills

Ability to thrive in a fast-paced, dynamic environment. In-depth knowledge of luxury products. Fluency in Italian and English.

Experience

Previous experience in a comparable position within the fashion retail sector is required.

Workplace

This position is based in Naples, Campania, Italy.

Benefits

Gucci offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Culture

Gucci embraces a culture of innovation, diversity, and inclusivity, encouraging employees to express their talents and adapt to the ever-evolving fashion landscape. As a part of the Kering Group, Gucci is committed to fostering an environment where diversity in all forms is valued and respected.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.