Gucci Client Advisor
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- Posted
- Apr 30, 2025
About Gucci
Gucci, a venerated name in the luxury fashion industry, is renowned for its innovative and progressive approach to style, redefining luxury for the modern era. As part of the prestigious Kering Group, Gucci benefits from the resources and support of a global leader in apparel and accessories, encompassing a portfolio of esteemed brands across luxury, sport, and lifestyle sectors. Gucci's commitment to excellence is reflected in its unparalleled craftsmanship and meticulous attention to detail, making it one of the most coveted fashion houses worldwide.
Join Gucci in Brussels as a Client Advisor, where luxury meets innovation. Be part of a dynamic team within the Kering Group, offering unparalleled service in the heart of Belgium.
Role & Responsibilities
- Develop a comprehensive understanding of Gucci's history and heritage.
- Exhibit extensive product knowledge and ensure the sales floor and boutique adhere to Gucci's visual presentation standards.
- Ensure optimal product presentation to engage and convince clientele through storytelling.
- Maintain adequate and appropriate stock levels on the sales floor.
- Provide exceptional customer service by welcoming clients according to Gucci guidelines and offering personalized advice.
- Facilitate effective communication between team members and clients.
- Achieve or exceed individual and departmental sales targets and KPIs.
- Participate in alteration services, including measurements, adjustments, and managing client reservations and orders.
- Assist in stock replenishment, labeling, and organization.
- Possess thorough knowledge and control of inventory.
- Perform cash transactions and manage the cash register.
- Implement CRM procedures to expand the boutique's client database.
- Adhere to boutique security directives to prevent theft and loss.
Qualifications
- Professional Baccalaureate
- BTS or DUT
- Experience in sales
- Experience in luxury retail
Skills
Experience
Previous experience in sales, particularly within the luxury sector, is required.
Education
Professional Baccalaureate, BTS or DUT
Workplace
This position is based in Brussels, Brussels-Capital Region, Belgium.
Benefits
Gucci offers a dynamic work environment where diversity in all its forms is valued, providing opportunities for individuals to express their talents both individually and collectively.
Culture
Gucci fosters a workplace culture that celebrates diversity and inclusion, welcoming individuals from various backgrounds and encouraging them to contribute their unique perspectives. The company is committed to equal opportunity and believes that a diverse workforce enhances creativity and adaptability in a changing world.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.