Gucci Client Advisor

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Posted
Mar 10, 2025

About Gucci

Gucci, a beacon of influential, innovative, and progressive fashion, embraces a modern approach to luxury. As a part of the esteemed Kering Group, Gucci stands at the forefront of the fashion industry, renowned for its Italian craftsmanship and unparalleled quality. The brand's eclectic, contemporary, and romantic products have redefined luxury for the 21st century, making it one of the most desirable fashion houses globally.

Join Gucci in Brussels as a Client Advisor. Embrace a modern approach to luxury fashion with one of the world's most desirable brands, part of the Kering Group.

Role & Responsibilities

  • Develop an in-depth understanding of Gucci's history and heritage.
  • Demonstrate exceptional product knowledge.
  • Ensure the sales floor and boutique adhere to Gucci's visual presentation standards.
  • Present products effectively to engage and persuade clients through storytelling.
  • Maintain appropriate stock levels on the sales floor.
  • Provide exceptional customer service in line with Gucci's guidelines, offering personalized advice.
  • Facilitate communication between team members and clients.
  • Achieve or exceed individual and departmental sales targets.
  • Meet KPI objectives.
  • Participate in alteration services, including measurements and client reservations.
  • Assist with stock replenishment, labeling, and organization.
  • Possess comprehensive knowledge and management of inventory.
  • Handle transactions and manage the cash register.
  • Apply CRM procedures to expand the boutique's client database.
  • Adhere to boutique security directives to prevent theft and loss.

Qualifications

  • Professional Baccalaureate
  • BTS or DUT
  • Experience in sales
  • Experience in luxury retail

Skills

Ambassador of the brand and its values Product knowledge and sales techniques Passion for fashion and luxury Fluency in French and English; a third language is appreciated Excellent presentation and communication skills Service-oriented with persuasive abilities Understanding of luxury codes Teamwork capabilities

Experience

Previous experience in sales and luxury retail is required.

Education

BTS or DUT

Workplace

This position is based in Brussels, Brussels-Capital Region, Belgium.

Benefits

Gucci is committed to fostering a diverse workforce, believing that diversity in all its forms enriches the workplace and enhances adaptability in a changing world.

Culture

Gucci champions a workplace culture that values diversity and inclusivity, encouraging individuals to express their talents both individually and collectively. As an equal opportunity employer, Gucci welcomes applications from all qualified candidates, regardless of background.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.