Gucci Client Advisor

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Location
AustinTexasUSA
Posted
Aug 28, 2025

About Gucci

Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in luxury. As an employer, Gucci is committed to fostering an inclusive and dynamic work environment that encourages creativity and innovation. The brand is dedicated to upholding its rich heritage while continuously pushing the boundaries of fashion and style.

Join Gucci in Austin as a Client Advisor, providing exceptional service and embodying the brand's luxury ethos. Competitive compensation and benefits included.

Role & Responsibilities

  • Achieve or exceed individual and store sales goals monthly and seasonally.
  • Deliver exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
  • Drive individual KPI goals through superior customer service and sales quality.
  • Capture and utilize meaningful customer data for relationship building and personalized client development.
  • Maintain an organized client book, ensuring regular client contact and follow-up.
  • Advise clients on fashion trends and luxury market developments.
  • Collaborate with colleagues to ensure a consistent and exceptional customer experience.
  • Uphold store security standards to ensure safety of customers, colleagues, and merchandise.
  • Contribute to visual merchandising in line with Gucci standards.
  • Maintain organized stock and understock areas.
  • Adhere to Gucci's image standards and company policies.

Qualifications

  • Ability to maintain regular and reliable attendance with a flexible schedule, primarily on weekends.
  • 1+ years of service-related work experience.
  • Excellent oral and written communication skills.
  • Proficiency with technology.
  • High school diploma or equivalent preferred.

Skills

Service-oriented mindset with a passion for fashion and luxury products. Positive, friendly, and outgoing demeanor. Ability to engage and build relationships with clients. Strong organizational and follow-up skills. Attention to detail and accuracy. Team-focused with collaborative skills. Adaptability in a fast-paced environment.

Experience

A minimum of 1 year in a service-related role, preferably within the luxury sector.

Education

High school diploma or equivalent preferred.

Workplace

This position is based in Austin, Texas, USA.

Compensation

Competitive hourly wage plus base commission.

Benefits

Eligible employees may participate in employee benefit and incentive programs, including employee discounts with Gucci and Kering brands, paid holidays, sick time, performance development opportunities, and a 401(k) plan with company matching contributions.

Culture

Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals united by a shared vision of innovation and excellence in the fashion industry.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.