Fendi Omni Stockist

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Location
NaplesFloridaUSA
Posted
Apr 18, 2025

About Fendi

Fendi, a distinguished name in the luxury fashion industry and part of the esteemed LVMH Group, offers an unparalleled work environment that blends tradition with innovation. As an employer, Fendi is committed to fostering a culture of excellence and creativity, providing its employees with the opportunity to contribute to a legacy of craftsmanship and luxury.

Join Fendi in Naples, FL as an Omni Stockist. Drive sales and enhance customer experiences in a luxury retail setting. Apply now for this full-time position.

Role & Responsibilities

  • Review and prioritize pending orders to fulfill within 24 hours.
  • Rebalance request transfers and manage inventory.
  • Prepare merchandise for shipping, ensuring accurate packaging and wrapping.
  • Collaborate with the leadership and selling teams to build cross-functional partnerships.
  • Support the selling team with consignment preparations for clients.
  • Drive sales by processing charge sends for Client Advisors outside the home store.
  • Execute daily Omni-Channel tasks including Curbside Pick-up, Ship-from-Store (SFS), and Buy Online Pick-up In-Store (BOPIS) processes.
  • Ensure accurate and timely order fulfillment and delivery through various shipping options.
  • Participate in Loss Prevention procedures related to Omni-Channel processes.
  • Fulfill company-defined customer experience standards.
  • Assist in BOPIS aged order review and manage order status changes.
  • Support the usage of in-store digital clienteling platforms and act as a technical resource.
  • Partner with leadership to build targeted clienteling lists for promotional events.
  • Deliver innovative experiences to enhance operations and client satisfaction.
  • Participate in the completion of incoming SFS orders including picking, packing, and shipping.

Qualifications

  • Minimum 2-4 years of professional experience in retail or customer experience, with luxury experience preferred.
  • Associate degree or equivalent experience is advantageous.
  • Experience in stock control and selling, particularly in luxury retail, is a plus.
  • Strong interpersonal communication skills.
  • Demonstrated drive for results.

Skills

Proficiency in PowerPoint, Excel, Word, and Microsoft Office. Ability to work collaboratively in a team environment. Competency in using POS systems and inventory management functions. Digital literacy. Capability to lift boxes weighing up to 25 lbs. Foreign language skills are advantageous. Flexible availability, including nights, weekends, and holidays.

Experience

A minimum of 3 years of experience in retail or customer experience, preferably within the luxury sector.

Education

Associate degree or equivalent experience preferred.

Workplace

The role is situated in Naples, Florida, USA.

Benefits

Employees enjoy a comprehensive benefits package that includes health insurance, employee discounts, and opportunities for professional development within the luxury fashion industry.

Culture

Fendi fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and a commitment to excellence. Employees are encouraged to innovate and contribute to the brand's storied legacy, while enjoying a supportive and engaging work environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.