Fendi Department Manager - Women's Ready-to-Wear

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Location
ParisÎle-de-FranceFrance
Posted
Sep 2, 2025

About Fendi

Fendi, a prestigious brand under the LVMH conglomerate, is renowned for its exquisite craftsmanship and innovative designs in the luxury fashion sector. As an employer, Fendi offers a dynamic and inspiring work environment where creativity and excellence are at the forefront. The brand is committed to fostering talent and providing opportunities for professional growth within the expansive LVMH network.

Join Fendi in Paris as a Department Manager for Women's Ready-to-Wear. Lead and develop the department, ensuring excellence in client relations and sales performance. Minimum 5 years of luxury retail experience required.

Role & Responsibilities

  • Lead and develop the department's activities with a strategic and comprehensive understanding, establishing key relationships with stakeholders.
  • Drive and achieve store performance based on relevant key performance indicators (KPIs).
  • Regularly analyze department activities, propose, and implement action plans to improve results.
  • Monitor competitive practices and adapt strategies accordingly.
  • Ensure authentic clienteling aligned with the brand's standards of excellence, meeting customer expectations.
  • Act as a brand ambassador to strengthen and enrich existing client relationships.
  • Develop a personal client portfolio and contribute to achieving sales targets.
  • Implement action plans to impact mystery shopper results.
  • Utilize CRM tools to enhance customer loyalty.
  • Ensure proper merchandising management and stock monitoring of best-selling items.
  • Maintain visual merchandising according to guidelines provided by the VM team.
  • Enhance individual and team performance through monthly discussions and daily coaching.
  • Implement motivational strategies to successfully guide the team in achieving collective and individual goals.
  • Ensure team training on products and collections.

Qualifications

  • 5-7 years of experience in a retail environment, preferably in the luxury industry, with successful experience in the same department.
  • Higher education degree or equivalent.
  • Business vision, entrepreneurial spirit, pragmatism, field-oriented and multitasking abilities.
  • Ability to organize, manage, and develop a team.
  • Excellent interpersonal skills and ability to build privileged relationships with clients.
  • Strong sales and communication skills.
  • Administrative and financial skills.
  • Proficiency in computer skills and knowledge of retail management systems.
  • Deep knowledge and/or interest in the fashion and luxury industry.
  • Fluent in English; knowledge of a third language is a plus.

Skills

Strategic leadership Client relationship management Sales acumen Team development and coaching Merchandising management Analytical skills Communication skills CRM proficiency Multilingual abilities

Experience

Minimum of 5 years in a retail environment, preferably within the luxury sector, with proven success in a similar department.

Education

Higher education degree or equivalent.

Workplace

This position is based in Paris, Île-de-France, France.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the LVMH group.

Culture

Fendi fosters a culture of innovation, creativity, and excellence. Employees are encouraged to express their individuality and contribute to the brand's legacy of luxury and sophistication. The workplace is collaborative, dynamic, and supportive, offering numerous opportunities for professional development and growth within the LVMH family.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.