Coach Lead Supervisor
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- Posted
- Oct 21, 2025
About Coach
Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands. As an employer, Coach is committed to fostering a dynamic and inclusive work environment that encourages creativity and innovation, offering employees the opportunity to grow within the company and the broader Tapestry family.
Join Coach in Laval, QC as a Lead Supervisor, overseeing sales and operations while fostering customer engagement and team development in the luxury fashion sector.
Role & Responsibilities
- Lead and motivate the sales team to achieve and exceed sales targets.
- Ensure exceptional customer service standards are consistently met.
- Oversee store operations, including inventory management and visual merchandising.
- Develop and implement strategies to enhance customer engagement and brand loyalty.
- Provide training and development opportunities for team members.
- Analyze sales data to identify trends and opportunities for growth.
Qualifications
- Proven experience in a supervisory role within the retail industry.
- Strong understanding of luxury fashion and brand representation.
- Demonstrated ability to lead and inspire a team.
- Excellent communication and interpersonal skills.
Skills
Experience
A minimum of 3 years in a retail supervisory position, preferably within the luxury fashion sector.
Education
Bachelor's degree in Business, Marketing, or a related field preferred.
Workplace
This position is based in Laval, Quebec, Canada.
Benefits
Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.
Culture
Coach promotes a collaborative and inclusive culture, where diversity is celebrated, and employees are encouraged to bring their unique perspectives to the table. The company values innovation, teamwork, and a commitment to excellence, creating a vibrant workplace where individuals can thrive and contribute to the brand's success.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.