Chanel Watches & Fine Jewelry Advisor

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Posted
Jan 8, 2025

About Chanel

Chanel is a prestigious luxury brand renowned for its timeless elegance and innovative designs. As part of a global conglomerate, Chanel offers a unique work environment that fosters personal and professional growth. The company is committed to creating an inclusive culture that values diversity and encourages employees to reach their full potential. Chanel's dedication to excellence extends beyond fashion, with initiatives in sustainability, arts, culture, and community engagement.

Join Chanel in New York as a Watches & Fine Jewelry Advisor. Leverage luxury retail experience to enhance client relationships and drive sales.

Role & Responsibilities

  • Lead the development of new customers by converting walk-in traffic into clients and brand ambassadors.
  • Optimize the client experience by providing prompt, professional, and courteous service.
  • Build genuine relationships with clients through thoughtful and consistent outreach.
  • Demonstrate a proactive attitude to exceed client expectations.
  • Manage repairs and maintain consistent follow-up with clients regarding repairs and alterations.

Qualifications

  • Minimum of 3 years of experience in a luxury retail or relevant client-facing role.
  • High school degree or equivalent.
  • Ability to work with a diverse client base.
  • Proven success in achieving sales goals.

Skills

Strong ability to thrive in a team environment and work collaboratively. Excellent communication skills. Understanding of and passion for client experience. Foreign language skills, particularly Mandarin, are preferred. Curiosity and desire to learn and grow professionally within Chanel.

Experience

At least 3 years of experience in luxury retail or a relevant client-facing role such as hospitality.

Education

High School Degree minimum

Workplace

The successful candidate will be located in New York, New York, USA, with easy access to New York.

Compensation

The anticipated hourly base salary range for this position is $27.30 to $35.00, with potential for bonuses and other variable pay.

Benefits

Chanel offers comprehensive benefits including wellbeing resources, family and caregiving benefits, generous paid time off, robust healthcare offerings, and retirement plans.

Culture

Chanel is dedicated to fostering a workplace culture that emphasizes diversity, inclusion, and personal growth. The company encourages employees to engage with their communities and supports initiatives in sustainability, arts, and culture. Chanel values the unique perspectives and experiences each individual brings, contributing to a dynamic and innovative work environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.