Chanel Watch and Fine Jewelry Specialist

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Location
North YorkOntarioCanada
Posted
Feb 2, 2026

About Chanel

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of a global powerhouse in luxury goods, Chanel offers a dynamic and inclusive work environment where creativity and excellence are nurtured. Employees are encouraged to contribute to the brand's legacy of sophistication and craftsmanship, making it an ideal workplace for those passionate about luxury fashion.

Join Chanel in North York as a Watch and Fine Jewelry Specialist. Drive sales and enhance client experiences in a luxury retail environment.

Role & Responsibilities

  • Maximize and support all sales opportunities while maintaining Chanel standards for Watches and Fine Jewelry (W&FJ).
  • Collaborate with Chanel Fashion Advisors to guide clients through the Watches and Fine Jewelry universe.
  • Drive the Watches and Fine Jewelry business with a focus on client experience and sales.
  • Establish client needs and preferences, sharing brand stories and product expertise.
  • Apply high standards of product knowledge and selling skills to maximize sales opportunities across all categories, including high-end watches and high jewelry.
  • Act as the Watch and Fine Jewelry expert when collaborating with Fashion Advisors.
  • Maintain awareness of company and boutique sales targets, working towards commercial objectives and goals.
  • Collaborate with management, head office, and team members to support local events.
  • Complete necessary administration, adhering to procedures and policies.
  • Assist with regular stock level checks and ensure high-level aftersales care.
  • Maintain knowledge of current merchandising guidelines and set standards.

Qualifications

  • 3+ years of luxury retail selling experience, preferably in a similar role or customer service setting.
  • Knowledge of operational standards and tasks.
  • Proven ability to drive and exceed individual and store results.

Skills

Excellent attention to detail. Strong communication skills and ability to multitask. Strong organization and follow-up skills. Professional presentation and behavior.

Experience

3+ years of experience in luxury retail selling, preferably in a similar role or customer service setting.

Workplace

This position is based in North York, Ontario, Canada.

Compensation

Competitive compensation with a base salary of 80-85k CAD annually plus incentives.

Benefits

Opportunity to work within the fastest growing division at Chanel, be part of a collaborative and inclusive team, and develop strong, lasting relationships with clients.

Culture

Chanel fosters an inclusive culture that nurtures personal growth and contributes to collective progress. The company values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Chanel is committed to fair and accessible employment practices, offering accommodations for candidates with disabilities throughout the recruitment process.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.