Chanel Sales Manager - Fine Jewelry and Watches

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Location
ParisÎle-de-FranceFrance
Posted
Jul 21, 2025

About Chanel

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations in fashion, jewelry, and watches. As part of the esteemed Chanel brand, employees are immersed in a culture that values creativity, innovation, and the highest standards of craftsmanship. Chanel is committed to fostering a diverse and inclusive workplace, celebrating the unique contributions of each team member.

Join Chanel in Paris as a Sales Manager for Fine Jewelry and Watches. Lead a team to deliver exceptional customer experiences and drive sales in a luxury environment.

Role & Responsibilities

  • Lead and manage a boutique team to ensure alignment with Chanel's strategic goals and boutique objectives.
  • Supervise, train, and coach team members to achieve high levels of product expertise and customer experience.
  • Organize and oversee the sales floor to optimize customer engagement and sales performance.
  • Conduct performance evaluations and set individual development goals for team members.
  • Identify, recruit, and retain top talent within the industry.
  • Monitor sales activities to ensure achievement of sales targets and implement strategies to enhance business performance.
  • Regularly report to the Boutique Director on team activities and performance metrics.
  • Ensure adherence to company procedures and optimize the use of available tools and resources.
  • Implement Visual Merchandising guidelines to maintain an inviting and organized boutique environment.
  • Create personalized customer experiences to foster long-lasting client relationships and brand loyalty.
  • Represent Chanel at internal and external events to enhance brand visibility and reputation.

Qualifications

  • Proven experience in sales within the luxury jewelry and watch sector.
  • Strong leadership and team management skills.
  • Excellent interpersonal and communication abilities.
  • Proactive, adaptable, and capable of thriving in a dynamic environment.
  • Fluency in English is required.

Skills

Leadership and team management Customer service excellence Sales strategy and execution Interpersonal communication Adaptability and problem-solving

Experience

Extensive experience in luxury sales, particularly in fine jewelry and watches, with a proven track record of achieving sales targets and leading a team.

Education

Bachelor's degree in Business, Marketing, or a related field is preferred.

Workplace

This position is based in Paris, Île-de-France, France.

Benefits

Chanel offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

Culture

Chanel's workplace culture is one of sophistication and excellence, where creativity and diversity are celebrated. Employees are encouraged to innovate and contribute to the brand's legacy of luxury and style.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.