Chanel Sales Advisor

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Location
Canada
└Quebec
└Montreal
Seniority
Entry-Level
Posted
Mar 16, 2026

About Chanel

Chanel is a preeminent French luxury fashion house renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. Privately held and guided by a stewardship model, Chanel places particular emphasis on craftsmanship, heritage and discreet innovation. As an employer, the brand is recognised for rigorous standards, artisan expertise and structured retail development programmes.

Chanel in Montreal seeks a Sales Advisor to deliver luxury client experiences, drive sales and uphold brand standards.

Role & Responsibilities

  • Deliver exemplary, personalised client service and develop long-term relationships through proactive clienteling and follow-up.
  • Achieve and exceed individual and store sales targets while contributing to overall store performance.
  • Present and maintain merchandise to Chanel visual standards, executing daily floor sets and seasonal installations.
  • Process transactions, manage returns and operate the point-of-sale (POS) system accurately and securely.
  • Manage client records and appointments; coordinate private viewings and in-store events as required.
  • Support stock management activities including receiving, replenishment and inventory control.
  • Uphold brand standards for housekeeping, product presentation and customer experience at all times.
  • Collaborate with store leadership on local marketing initiatives and knowledge-sharing to enhance team capability.

Qualifications

  • Proven customer-facing experience, preferably within luxury retail or premium service environments.
  • Excellent interpersonal skills with a consultative selling approach and strong clienteling ability.
  • High standards of personal presentation and familiarity with luxury brand codes and etiquette.
  • Numerical literacy and accuracy in handling cash, payments and POS transactions.
  • Ability to work retail hours including evenings, weekends and peak seasonal periods.
  • Fluency in French; proficiency in English considered an asset given the Montreal market.

Skills

Clienteling Visual merchandising Point-of-sale (POS) systems Inventory control Luxury product knowledge Customer relationship management

Experience

Previous experience in retail sales or high-end client service, ideally with exposure to luxury brands; demonstrable track record of achieving sales targets and cultivating repeat clientele.

Education

High school diploma or equivalent; vocational training in retail, fashion or customer service is an advantage.

Workplace

This position is based in Montreal, Quebec, Canada.

Culture

Chanel cultivates a culture of craftsmanship, discretion and exacting quality standards. The workplace emphasises mentorship, product expertise and a client-first ethos, offering structured retail career paths within a heritage luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.