Chanel Fashion Boutique Director

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Posted
Oct 29, 2025

About Chanel

Chanel, a paragon of luxury and elegance, is renowned for its timeless style and innovative vision. As part of the esteemed global luxury conglomerate, Chanel offers an unparalleled working environment that fosters creativity and excellence. The brand is committed to empowering its employees and nurturing future leaders in the fashion industry.

Chanel seeks a Fashion Boutique Director in Torino to lead and inspire boutique teams, ensuring business growth and client engagement. Italian and English fluency required.

Role & Responsibilities

  • Lead and inspire boutique teams to advance business and individual growth in alignment with Chanel's vision.
  • Meet and exceed business growth objectives.
  • Engage and supervise management and front- and back-office teams, fostering team spirit and collaboration.
  • Drive boutique growth and efficiency, aligning with the House Strategy.
  • Implement Fashion Europe operational strategy and oversee boutique activities.
  • Monitor commercial, client, financial, and budgetary indicators, ensuring accurate reporting.
  • Develop and coordinate sales strategies to achieve commercial objectives within budget.
  • Ensure efficient stock management and adherence to control procedures.
  • Amplify brand performance by communicating Chanel's aesthetic vision to clients.
  • Capture the essence of each collection in the buying assortment, ensuring alignment with the Boutique Buying Strategy.
  • Enhance boutique aesthetic desirability through inspirational Visual Merchandising.
  • Embody Chanel's aesthetic as an ambassador both internally and externally.
  • Place client engagement at the center of operations, ensuring exceptional service and unique client experiences.
  • Develop and implement client strategies and engagement plans.
  • Utilize marketing, events, and services to deepen client relationships.

Qualifications

  • At least 4–5 years of experience as a Boutique Director or in a similar leadership role.
  • Excellent spoken and written Italian language skills.
  • Fluent spoken and written English; French language skills are a plus.

Skills

Strong interpersonal and communication skills. Proven leadership and team inspiration abilities. Experience in delivering outstanding client service and building long-term relationships.

Experience

A minimum of 4–5 years in a leadership role within a luxury boutique environment, demonstrating a track record of driving business results and fostering team collaboration.

Workplace

The successful candidate will be located in Turin, Piedmont, Italy.

Benefits

Chanel offers a comprehensive benefits package, including opportunities for professional development and growth within the brand.

Culture

Chanel's workplace culture is one of elegance, innovation, and empowerment. The brand values creativity and excellence, fostering an environment where employees are encouraged to grow and contribute to the brand's legacy of luxury and style.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.