Chanel Fashion Advisor

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Location
New South WalesNew South WalesAustralia
Posted
Sep 3, 2025

About Chanel

Chanel, a distinguished leader in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless creations across a spectrum of products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by the iconic Gabrielle Chanel in 1910, the House of Chanel remains committed to excellence and innovation. As part of a global workforce exceeding 32,000 individuals, Chanel offers a unique environment that fosters personal growth, collaboration, and inclusivity, ensuring that every employee can thrive and contribute to the brand's legacy.

Join Chanel in New South Wales as a Fashion Advisor, providing exceptional service and embodying the brand's luxury vision. Apply now to be part of a world-renowned fashion house.

Role & Responsibilities

  • Provide exceptional customer service and after-sales support, contributing to the boutique's sales targets and budgets.
  • Maintain a high level of product and fashion industry knowledge to offer personalized advice and consultation.
  • Develop and manage a personal client portfolio, fostering long-term relationships and identifying new client opportunities.
  • Collaborate with Boutique Leadership to share client feedback and contribute to continuous improvement in product offerings and service standards.
  • Support teamwork within the boutique and across other Chanel boutiques.
  • Demonstrate in-depth knowledge of merchandise, follow standard operational procedures, and ensure compliance with company guidelines to prevent losses or damages.

Qualifications

  • Retail or customer service experience, preferably in the fashion or luxury industry.

Skills

Strong interpersonal skills with a service-oriented attitude and a warm, friendly demeanor. Excellent communication skills, both verbal and written. A keen eye for detail and a passion for delivering exceptional service. Proven teamwork abilities with a collaborative approach. Adaptability and flexibility to thrive in a fast-paced, dynamic environment. Commitment to continuous learning and development. Demonstrated selling skills and a track record of achieving sales targets. Basic knowledge and proficiency in using systems, devices (iPad, iPhone), and computer applications. Client-centric mindset dedicated to building and nurturing long-lasting relationships.

Experience

Previous experience in retail or customer service, with a preference for experience in the fashion or luxury industry.

Workplace

The successful candidate will be located in New South Wales, New South Wales, Australia.

Benefits

Chanel offers competitive rewards, wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

Culture

Chanel is committed to fostering a collaborative and respectful workplace culture, grounded in the belief that diversity is essential to the success of the organization and its people. Employees are encouraged to develop their personal motivations and are given time to understand the brand and business, ensuring they feel inspired and included.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.