Chanel Client Development Manager

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Location
MiamiFloridaUSA
Posted
Sep 18, 2025

About Chanel

Chanel, a renowned luxury fashion house, is synonymous with timeless elegance and innovation. As part of a prestigious global conglomerate, Chanel is committed to fostering an inclusive and dynamic work environment that encourages personal and professional growth. The brand values diversity and individuality, believing these elements enhance the effectiveness and creativity of its teams.

Join Chanel in Miami as a Client Development Manager. Drive business growth and enhance client experiences in this full-time role with competitive compensation and benefits.

Role & Responsibilities

  • Serve as a brand ambassador and business leader, focusing on delivering exceptional experiences for both internal teams and clients.
  • Drive business growth by coaching and managing a diverse team, while equipping the Boutique Director with essential business insights.
  • Spend time on the selling floor to coach and inspire the team to deliver an elevated client experience.
  • Foster a positive working environment and cultivate a culture of feedback, diversity, mutual respect, and teamwork.
  • Provide initial and ongoing training and development for team members, including Chanel savoir-faire, product knowledge, and service delivery.
  • Lead the team with agility and resilience, continuously improving based on key performance indicators and lessons learned.
  • Represent Chanel in the market by developing the client base through community involvement and partnerships with local high-profile businesses.
  • Participate in social and seasonal events to enhance brand presence.

Qualifications

  • Minimum of 5 years of related experience in a similar role.
  • Bachelor’s degree preferred.
  • Ability to lift up to 15 lbs.
  • Flexible schedule with the ability to work late nights, weekends, and some holidays.

Skills

Strong leadership and team management skills. Excellent communication abilities. Passion for client experience and the luxury fashion industry. Ability to thrive in a team environment and work collaboratively. Curiosity and desire to learn and grow professionally within Chanel.

Experience

A minimum of 5 years of relevant experience in a similar role within the luxury fashion industry is required.

Education

Bachelor’s degree preferred.

Workplace

This position is based in Miami, Florida, USA.

Compensation

The anticipated base salary range for this position is $87,500 to $110,000, with potential for bonuses and other variable pay components.

Benefits

Chanel offers a comprehensive benefits package, including wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K, robust healthcare offerings, life insurance, and more.

Culture

Chanel is dedicated to creating a work environment where individuals can perform at their best and feel fulfilled. The company emphasizes diversity and inclusion, encouraging respect and empathy across all levels. Chanel supports employee growth through various development programs and fosters a community-oriented culture with opportunities for volunteering and charitable involvement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.