Chanel Boutique Manager - Fragrance & Beauty

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Location
VancouverBritish ColumbiaCanada
Posted
Nov 25, 2025

About Chanel

Chanel, a paragon of luxury and elegance, is renowned for its timeless style and innovative spirit. As part of Chanel's global presence, Chanel Canada ULC offers a dynamic and inclusive workplace where creativity and excellence are at the forefront. The brand is committed to fostering an environment that encourages personal growth and collective success, aligning with the values of its illustrious parent company.

Chanel seeks a Boutique Manager - Fragrance & Beauty in Vancouver. Join a luxury brand known for its elegance and innovation. Competitive salary and benefits offered.

Role & Responsibilities

  • Oversee daily operations of the boutique, ensuring exceptional customer service and sales development.
  • Promote best practices within the team, maintaining high standards in customer service, product care, and teamwork.
  • Provide exemplary customer service, managing consultations, inquiries, and after-sales service.
  • Cultivate and maintain strong customer relationships, introducing new products and ensuring a welcoming environment.
  • Support and coach sales staff to achieve sales objectives and enhance product knowledge.
  • Communicate effectively with team members and senior management, ensuring confidentiality and structured organization.
  • Manage product ordering, handling, and merchandising to align with brand standards.
  • Ensure team adherence to dress code and personal presentation guidelines.
  • Maintain cleanliness and organization of the boutique, including customer and stock areas.
  • Facilitate training and personal development of Beauty Consultants, providing daily reports and conducting meetings.

Qualifications

  • Strong retail experience in the beauty or fashion industry with proven sales achievements.
  • Exceptional interpersonal and communication skills.
  • Ability to build and maintain personalized customer relationships.
  • High level of integrity and professionalism with emotional intelligence.

Skills

Leadership and team management skills. Excellent communication and storytelling abilities. Strategic and spontaneous problem-solving skills. Strong organizational and multitasking abilities.

Experience

Significant experience in retail management within the beauty or fashion industry, demonstrating a track record of sales success.

Workplace

The role is situated in Vancouver, British Columbia, Canada.

Compensation

Competitive base salary ranging from $85,000 to $100,000 CAD annually.

Benefits

Chanel offers a comprehensive benefits package including private medical and dental insurance, long-term disability coverage, life insurance, a company pension plan, and a bonus program. Employees enjoy generous vacation days, sick leave, CSR days, and a day off for birthdays. Parental leave, an Employee Assistance Program, and professional growth opportunities are also provided.

Culture

Chanel fosters an inclusive culture that values diversity and personal growth. The company encourages creativity and innovation, supporting employees in their professional and personal endeavors. Chanel is dedicated to creating a workplace where every individual's uniqueness contributes to the team's success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.