Celine Client Advisor

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Location
McLeanVirginiaUSA
Posted
May 2, 2025

About Celine

CELINE, a distinguished French fashion and leather goods couture house, operates under the esteemed LVMH group. Guided by the visionary leadership of Hedi Slimane, its Artistic, Creative, and Image Director, CELINE is on a mission to establish itself as one of the most iconic luxury brands globally. The brand is renowned for its innovative and holistic approach to fashion, offering a dynamic and inspiring environment for its employees.

Join CELINE at Tyson's Galleria in McLean, Virginia as a Client Advisor. A luxury retail opportunity within the LVMH group, focusing on sales and client relations.

Role & Responsibilities

  • Achieve individual and store sales targets and consignment goals.
  • Utilize product knowledge to enhance the sales process, maximizing sales, units sold per transaction, and transaction value.
  • Adhere to all company policies and procedures.
  • Capture and input all relevant customer information into the database.
  • Promote store events through various communication channels such as email, phone, and personalized notes.
  • Maintain and expand a client book.
  • Consistently follow up on shipping, alteration, or other client-related issues.
  • Assist in maintaining the store's image and general housekeeping.
  • Support shipping, receiving, and inventory control as needed.

Qualifications

  • Minimum of 3 years of experience in a similar role.

Skills

Strong client book preferred. Desire to work in a retail setting with a focus on sales. Passion for luxury products and appreciation for design. Tech-savvy with the ability to learn and utilize various software programs. Service-oriented and customer-focused. Ability to work a flexible schedule, including evenings, weekends, and holidays. Proficiency in foreign languages is a plus.

Experience

A minimum of 3 years of experience in a similar role within the luxury retail sector is required.

Workplace

The role is situated in McLean, Virginia, USA — conveniently close to Washington, D.C..

Benefits

CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to providing equal opportunities to all applicants, irrespective of gender, gender expression, disability, origin, background, religious beliefs, or sexual orientation.

Culture

CELINE fosters a workplace culture that values diversity and inclusion, ensuring all employees are respected and empowered. The brand is committed to preventing discrimination and providing equal opportunities, creating an environment where every team member can thrive and contribute to the brand's iconic status.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.