Celine Client Advisor

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Location
McLeanVirginiaUSA
Posted
Jan 21, 2025

About Celine

CELINE, a distinguished French couture house renowned for its exquisite leather goods, operates under the prestigious LVMH group. As a rapidly expanding entity within the luxury fashion sector, CELINE is committed to becoming one of the most iconic brands globally. The company seeks individuals who are not only passionate and enthusiastic but also agile enough to thrive in a dynamic and demanding environment.

Join CELINE at Tyson's Galleria in McLean, Virginia as a Client Advisor. Bring your passion for luxury fashion and sales expertise to a leading brand under the LVMH group.

Role & Responsibilities

  • Achieve individual and store sales targets and consignment objectives.
  • Utilize comprehensive product knowledge to enhance the sales process, maximizing sales, units per transaction, and transaction value.
  • Adhere to all company policies and procedures.
  • Capture and input relevant customer information into the database.
  • Promote store events through various communication channels such as email, phone, and personalized notes.
  • Maintain and expand a client book to foster customer relationships.
  • Consistently follow up on client-related issues such as shipping and alterations.
  • Assist in maintaining the store's image and general housekeeping.
  • Support shipping, receiving, and inventory control as needed.

Qualifications

  • Minimum of 3 years in a retail setting, with a focus on sales, preferably in a luxury environment.
  • Business School, University degree, or equivalent experience.

Skills

Strong client book preferred. Passion for luxury products and an appreciation for design. Tech-savvy with the ability to learn and utilize various software programs. Service-oriented with a customer-focused mindset. Ability to work a flexible schedule, including evenings, weekends, and holidays. Foreign language skills are a plus.

Experience

Minimum of 3 years in a retail setting, with a focus on sales, preferably in a luxury environment.

Education

Business School, University degree, or equivalent experience.

Workplace

The role is situated in McLean, Virginia, USA — conveniently close to Washington, D.C..

Benefits

CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to providing equal opportunities to all applicants.

Culture

CELINE fosters a culture of inclusivity and respect, where diversity is celebrated, and all employees are encouraged to express their unique talents and perspectives. The company is dedicated to preventing discrimination and promoting equality across all facets of employment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.