Celine Client Advisor

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Posted
Nov 10, 2025

About Celine

CELINE, established in 1945 by Céline Vipiana, is a distinguished French Leather-Goods, Fashion & Couture House under the prestigious LVMH Group. Known for its commitment to excellence and innovation, CELINE offers a dynamic and inclusive work environment where employees are encouraged to thrive and contribute to the brand's legacy.

CELINE is hiring a Client Advisor in Florence, Italy. Join the iconic French fashion house, part of LVMH, to provide exceptional customer service and contribute to sales in a dynamic environment.

Role & Responsibilities

  • Welcome all clients to the store, ensuring they feel comfortable and valued.
  • Contribute to sales development and achievement of sales objectives.
  • Advise customers and provide exceptional customer service.
  • Share product stories and expertise with customers.
  • Propose complementary products proactively.
  • Build and maintain lasting relationships with customers to aid in recruitment and retention.
  • Participate in store operations including visual merchandising, restocking, transfers, after-sales service, and inventory management.
  • Adhere to internal procedures and guidelines.
  • Support the digital evolution of the brand.
  • Act as an ambassador for CELINE and the LVMH Group, embodying the brand spirit with creativity and excellence.

Qualifications

  • Minimum of 2 years of experience in sales within the fashion or luxury sector.

Skills

High sensitivity and knowledge of products and fashion. Ability to understand and exceed customer needs for optimal customer experience. Strong team spirit and taste for challenges. Excellent sense of service, natural curiosity, open-mindedness, optimism, and empathy. Fluency in Italian and English; a third language is advantageous.

Experience

Minimum of 3 years in a similar role within the fashion or luxury sector.

Workplace

The successful candidate will be located in Florence, Tuscany, Italy.

Benefits

CELINE is committed to fostering an inclusive and respectful work environment, offering personalized accommodations if necessary. The company values diversity in all its forms and implements concrete actions to promote inclusion.

Culture

CELINE promotes a culture of inclusivity and respect, where diversity is celebrated and every employee is encouraged to develop and thrive. The brand values the uniqueness of its employees and believes it is integral to the strength of the Maison.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.