Celine Client Advisor

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Posted
Jun 17, 2025

About Celine

CELINE, a distinguished French fashion and leather goods couture house, operates under the esteemed LVMH group. Renowned for its innovative and holistic approach, spearheaded by Artistic, Creative, and Image Director Hedi Slimane, CELINE is committed to establishing itself as a preeminent luxury brand globally. As an employer, CELINE offers a dynamic environment that fosters creativity and growth, aligning with its ambitious vision.

Join CELINE in Chicago as a Client Advisor. This full-time position offers the opportunity to work with a leading luxury brand in a dynamic retail environment.

Role & Responsibilities

  • Achieve individual and store sales targets and consignment goals.
  • Utilize product knowledge to enhance the sales process, maximizing sales and transaction values.
  • Comply with all company policies.
  • Capture and input relevant customer information into the database.
  • Promote store events through various communication channels including email, phone, and personalized notes.
  • Maintain and expand a client book.
  • Consistently follow up on client-related issues such as shipping and alterations.
  • Assist in general housekeeping and store image maintenance.
  • Support shipping, receiving, and inventory control as needed.

Qualifications

  • Minimum of 3 years of experience in a similar role.

Skills

Strong client book preferred. Desire to work in a retail setting with a focus on sales. Passion for luxury products and appreciation for design. Tech-savvy with the ability to learn and use various software programs. Service-oriented with a customer-focused approach. Ability to work a flexible schedule, including evenings, weekends, and holidays. Proficiency in foreign languages is a plus.

Experience

Candidates must have a minimum of 3 years of experience in a similar role, preferably within the luxury retail sector.

Workplace

This position is based in Chicago, Illinois, USA, within easy reach of Chicago.

Benefits

CELINE provides an inclusive environment that values diversity and ensures all employees feel included, developed, and heard. The company is committed to equal opportunity and the prevention of discrimination, offering a respectful workplace for all.

Culture

CELINE fosters a culture of inclusivity and respect, welcoming diversity and ensuring that all employees feel valued and heard. The company is dedicated to preventing discrimination and promoting equal opportunities for all individuals, regardless of gender, disability, origin, or any other protected characteristic.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.