Cartier Temporary Sales Assistant

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Location
New YorkNew YorkUSA
Posted
Apr 13, 2025

About Cartier

Cartier, a distinguished maison under the Richemont Group, is renowned for its exquisite craftsmanship and luxury creations. As a leader in the luxury goods industry, Cartier is committed to fostering a diverse and inclusive workforce that mirrors the varied backgrounds of its clientele. The brand is dedicated to delivering unparalleled client experiences across its boutiques, ensuring consistency and excellence in service throughout North America.

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Role & Responsibilities

  • Create and maintain exceptional client experiences, ensuring outstanding hospitality and personalized service.
  • Support front podium duties, managing appointments and assisting walk-in clients efficiently.
  • Utilize Maison storytelling to enhance client engagement and experience.
  • Assist sales associates with appointment preparations, product presentations, and client entertainment.
  • Facilitate seamless client experiences by supporting both front-of-house and back-of-house activities, including sales finalization and client data capture.
  • Handle quick service requests such as repairs, personalization, and complimentary services.
  • Assist with client development activities, including data entry and report management.
  • Provide high-level personal services, including making reservations and fulfilling entertainment requests.
  • Manage phone duties, including handling incoming calls and setting appointments.
  • Support boutique traffic flow and manage the appointment booking tool.
  • Maintain the sales floor and ensure visual standards and cleanliness are upheld.
  • Partner with the Operations Coordinator for inventory management and product movement.
  • Participate in inventory control processes and boutique setup and breakdown.
  • Develop brand knowledge to convey Cartier heritage and comply with operational procedures.
  • Contribute to a positive and collaborative team environment.

Qualifications

  • Associate’s or Bachelor’s degree preferred.
  • Previous experience in luxury retail, service, or hospitality is advantageous.

Skills

Excellent computer skills, including MS Office; SAP knowledge preferred. Additional language skills are beneficial. Ability to work retail hours, including weekends, and travel for training. Strong analytical, organizational, and interpersonal communication skills. Attention to detail and ability to multitask with precision. Collaborative approach with a positive attitude and intellectual curiosity.

Experience

Experience in luxury retail, service, or hospitality is a plus.

Education

Associate’s or Bachelor’s degree preferred.

Workplace

The role is situated in New York, New York, USA — conveniently close to New York.

Compensation

$24 per hour, overtime eligible. Salary negotiable based on skills and experience.

Benefits

This position offers the opportunity to work in a prestigious luxury environment with potential for professional growth and development.

Culture

Cartier fosters a culture of inclusivity and creativity, valuing diverse perspectives and backgrounds. The brand is committed to creating a productive and collaborative environment where team members can thrive and contribute to delivering exceptional client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.