Cartier Luxury Retail Sales Associate

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Location
New York CityNew YorkUSA
Posted
Nov 21, 2025

About Cartier

Cartier, a distinguished name in the luxury goods sector, is part of the Richemont Group, a global leader in luxury with a portfolio of renowned brands. As an employer, Cartier is committed to excellence, innovation, and maintaining its heritage of craftsmanship. The brand offers a dynamic work environment where employees are encouraged to cultivate their skills and contribute to the brand's prestigious legacy.

Join Cartier in New York City as a Luxury Retail Sales Associate. This role requires 2-5 years of luxury retail experience and offers the opportunity to work with a prestigious brand in a dynamic environment.

Role & Responsibilities

  • Achieve and exceed monthly sales targets as directed by management.
  • Provide exceptional customer service, ensuring a unique client experience at all touchpoints.
  • Develop and manage a client portfolio, cultivating new and existing relationships.
  • Assist and support after-sales clients, ensuring alignment with Maison values.
  • Stay informed on industry news and competitor activities.
  • Participate in daily boutique operations, including set-up, breakdown, and maintenance.
  • Comply with all security and operational policies and procedures.
  • Assist in merchandising and inventory management.
  • Participate in special projects as needed.

Qualifications

  • 2 to 5 years of experience in luxury retail.
  • Ability to work Saturdays, Sundays, and one weekday consistently.

Skills

Proficiency in MS Office; SAP knowledge preferred. Strong interpersonal and communication skills. Excellent customer service understanding and prioritization. Attention to detail and ability to multitask with precision. Additional language skills are advantageous. General knowledge of timepiece movements preferred.

Experience

2 to 5 years of experience in luxury retail, with a focus on customer service and sales.

Education

College degree preferred.

Workplace

This position is based in New York City, New York, USA, within easy reach of New York City.

Compensation

Salaries will be negotiated based on relevant skills and experience.

Benefits

Accommodations for applicants with disabilities are available during the recruitment process in accordance with applicable laws.

Culture

Cartier fosters a professional and inclusive culture where employees are seen as ambassadors of the brand. The workplace is characterized by a commitment to excellence, teamwork, and a dedication to providing unparalleled service to clients.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.