Balenciaga CRM Intern

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Location
New YorkNew YorkUSA
Posted
Jul 16, 2025

About Balenciaga

Balenciaga, a distinguished name in the realm of luxury fashion, was founded by Cristobal Balenciaga in 1917 and later established in Paris in 1937. Known for its avant-garde designs and innovative use of fabrics, Balenciaga continues to redefine modern elegance under the artistic direction of Demna. As a subsidiary of the Kering Group, Balenciaga offers a wide array of luxury products, including women's and men's ready-to-wear, handbags, shoes, accessories, and eyewear. The brand is committed to fostering professional growth and development within its dynamic and diverse workplace.

Join Balenciaga in New York City as a CRM Intern, supporting the Client Engagement team in strategic initiatives. Gain valuable experience in the luxury fashion industry with a leading brand.

Role & Responsibilities

  • Support the tracking and analysis of key client KPIs.
  • Prepare weekly and monthly CRM reports for internal stakeholders.
  • Assist in validating and monitoring direct marketing and newsletter communications sent to AMER clients.
  • Analyze client purchase trends to inform strategic outreach and personalization efforts.
  • Aid with data quality management activities.
  • Support cross-departmental reports and projects, collaborating with Retail, Merchandising, and Global Client Engagement teams.
  • Contribute to seasonal projects and assist with in-store activations as needed.
  • Coordinate logistics for client gifting projects.

Qualifications

  • Eligible to receive academic credit.

Skills

Strong communication skills, both oral and written. Positive and proactive attitude. Ability to work in a fast-paced environment. Detail-oriented and task-driven. Proficiency in Microsoft Excel and PowerPoint. Preferred knowledge of SQL. Strong time management and organizational skills.

Experience

No prior professional experience required, but familiarity with CRM and data analysis is advantageous.

Education

Must be able to receive academic credit.

Workplace

The successful candidate will be located in New York, New York, USA.

Compensation

$16.50 per hour plus academic credit.

Benefits

Opportunity to gain hands-on experience in the luxury fashion industry and contribute to key client development and retention efforts.

Culture

Balenciaga fosters a stimulating and fulfilling workplace environment, committed to professional development and diversity. As part of the Kering Group, the brand empowers leaders to create high-performing teams and supports every employee in reaching their full potential.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.