Balenciaga CRM Intern

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Location
New YorkNew YorkUSA
Posted
Jul 15, 2025

About Balenciaga

Balenciaga, a prestigious subsidiary of the Kering Group, is renowned for its avant-garde approach to fashion, offering an exquisite range of women's and men's ready-to-wear, handbags, shoes, accessories, and eyewear. With a legacy rooted in innovation and elegance, Balenciaga continues to push boundaries under the creative direction of Demna, maintaining the visionary ethos of its founder, Cristobal Balenciaga. As part of the Kering Group, Balenciaga is committed to fostering talent and professional growth within a dynamic and inspiring environment.

Join Balenciaga in New York City as a CRM Intern. Gain hands-on experience in the luxury fashion industry, supporting client engagement and strategic initiatives. Must receive academic credit.

Role & Responsibilities

  • Support the tracking and analysis of key client KPIs.
  • Prepare weekly and monthly CRM reports for internal stakeholders.
  • Assist in validating and monitoring direct marketing and newsletter communications for American clients.
  • Analyze client purchase trends to inform strategic outreach and personalization efforts.
  • Aid with data quality management activities.
  • Support cross-departmental reports and projects, collaborating with Retail, Merchandising, and Global Client Engagement teams.
  • Contribute to seasonal projects and assist with in-store activations as needed.
  • Coordinate logistics for client gifting projects.

Skills

Strong communication skills, both oral and written. Positive and proactive attitude. Ability to work in a fast-paced environment. Detail-oriented and task-driven. Proficiency in Microsoft Excel and PowerPoint. Knowledge of SQL is highly preferred. Strong time management and organizational skills.

Experience

No specific experience required, but previous exposure to CRM or data analysis is advantageous.

Education

Must be able to receive academic credit.

Workplace

The successful candidate will be located in New York, New York, USA.

Compensation

$16.50 per hour plus academic credit.

Benefits

Opportunity to gain hands-on experience in the luxury fashion industry and contribute to key client development and retention efforts.

Culture

Balenciaga fosters a stimulating and fulfilling workplace environment, encouraging professional development and growth within the House and the broader Kering Group. The company values diversity and inclusivity, believing that a diverse workforce enriches both the workplace and the client experience. Balenciaga is dedicated to setting employees up for success, supporting them to reach their full potential.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.