A. Lange & Söhne Sales Advisor

About A. Lange & Söhne

A. Lange & Söhne, a prestigious brand under the Richemont Group, is renowned for its exquisite craftsmanship and luxury timepieces. Richemont, a global leader in the luxury goods sector, is committed to fostering an inclusive and diverse workplace that celebrates the unique backgrounds and experiences of its employees. The company values creativity and knowledge, driving excellence and innovation across its brands.

Role & Responsibilities

• Achieve and exceed personal sales targets through delivering an exclusive brand experience.
• Represent the brand professionally, adhering to group sales policies and operational regulations.
• Respond to client requests with attentiveness and adaptability, balancing brand initiatives and client expectations.
• Consistently meet or surpass individual and boutique sales targets.
• Provide exceptional client experiences, maintaining professionalism within and outside the boutique.
• Lead and manage all steps of the sales process according to brand policy.
• Negotiate and handle objections effectively.
• Identify potential sales leads and perform diligent follow-up to generate sales opportunities.
• Participate in networking events to enhance brand exposure.
• Maintain CRM efficiency and build long-lasting business relationships.
• Communicate professionally via telephone, email, and SMS.
• Maintain an organized business schedule, including tasks, appointments, and continued learning.
• Analyze client data to generate sales and capture accurate client information.
• Resolve client issues and escalate to management as necessary.
• Collaborate with management to support in-store and offsite events.
• Adhere to social media and communication policies.
• Maintain professional attire and language in all business contexts.

Qualifications

• Bachelor's Degree
• 5+ years of experience in the timepiece industry
• Strong critical thinking and solution-oriented skills
• Flexibility to adapt to boutique schedule changes
• Proficiency in MS Office and Excel
• Secondary language proficiency is advantageous

Skills

Experience

A minimum of 5 years in the timepiece industry is required, demonstrating a strong understanding of luxury client experiences.

Education

Bachelor's Degree

Workplace

Compensation

Salary range: $25 - $27 per hour, determined based on skills and experience.

Benefits

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and volunteer days off.

Culture

Richemont fosters an inclusive and evolving community where diversity is celebrated. The company encourages creativity and knowledge, driving excellence and innovation. Employees are supported with a focus on well-being and work-life balance.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.