Tiffany & Co. Repair Services Representative
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- Posted
- Jan 16, 2025
About Tiffany & Co.
Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its timeless elegance and exceptional craftsmanship. As part of the LVMH Group, Tiffany & Co. benefits from the resources and prestige of one of the world's leading luxury conglomerates. The company offers a dynamic work environment where innovation and tradition are seamlessly integrated.
Join Tiffany & Co. in Queens, United States as a Repair Services Representative. Leverage your skills in a prestigious luxury brand environment.
Role & Responsibilities
- Accurately assess repair orders to determine technical assignments based on expertise and labor time.
- Maximize workflow and efficiency by capturing relevant information and escalating servicing issues.
- Identify volume, type of repairs, and expected customer due dates, managing short and late-moving orders.
- Ensure all processing work adheres to Tiffany quality and design standards.
- Meet or exceed established productivity standards and maintain an organized workspace.
- Develop knowledge of Tiffany & Co. products, including designers, collections, and manufacturing methods.
- Proactively seek and apply new skills and techniques for quality, safety, or productivity improvements.
- Collaborate with coworkers, administration, and management in problem-solving and process improvement.
- Comply with all health and safety requirements and maintain a safe workstation.
- Assist in cleaning and maintaining common areas and equipment, reporting any unsafe tools or equipment.
Qualifications
- High School diploma or equivalent
- Strong verbal and written communication skills
- Proficiency with Microsoft Office
- 2 years' experience in an administrative business environment
Skills
Experience
Minimum 3 years of experience in a relevant administrative or technical environment.
Education
High School diploma or equivalent
Workplace
The successful candidate will be located in Queens, New York, USA, with easy access to New York City.
Compensation
The hiring range for this position is $23 - $31 per hour, dependent on relevant skills and experience.
Benefits
Employees enjoy a comprehensive benefits package, including health and wellness programs, retirement plans, and employee discounts on Tiffany & Co. products.
Culture
Tiffany & Co. fosters a culture of excellence and innovation, where employees are encouraged to develop their skills and contribute to the company's legacy of luxury and craftsmanship. The work environment is collaborative and supportive, with a strong emphasis on quality and customer satisfaction.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.