Sephora Stage Experience Lead

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Location
TorontoTorontoCanada
Posted
Oct 4, 2025

About Sephora

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and excellence are at the forefront of its operations.

Sephora is hiring a Stage Experience Lead in Toronto, Canada. This full-time role involves overseeing sales departments and ensuring exceptional client service.

Role & Responsibilities

  • Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
  • Ensure team members execute Sephora’s selling model and deliver exceptional client service.
  • Respond promptly to client feedback and address client-related issues.
  • Support training in Client Interactive Technology for all sales staff.
  • Assist in the management of in-store events to meet store and client goals.
  • Coach and provide feedback to team members to enhance performance.
  • Demonstrate understanding of store sales performance and identify business opportunities.

Qualifications

  • One to three years of experience in a similar role or equivalent internal experience.

Skills

Excellent verbal and written communication skills. Ability to influence business partners at all levels. Proven ability to attract and develop talented store leaders.

Experience

Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.

Workplace

This position is based in Toronto, Toronto, Canada.

Benefits

Employees will enjoy industry-leading perks including discounts, gratis, exclusive brand events, and comprehensive training programs.

Culture

Sephora fosters a vibrant and inclusive workplace culture, emphasizing innovation, collaboration, and professional growth. Employees are encouraged to express their entrepreneurial spirit and contribute to the company's success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.