Sephora Sales and Service Leader

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Location
New York CityNew York CityUSA
Posted
Jan 30, 2025

About Sephora

Sephora, a leading name in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its innovative approach to beauty and luxury, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. As an employer, Sephora is committed to fostering a culture of excellence and providing its employees with opportunities for growth and development.

Join Sephora in New York City as a Sales and Service Leader. Lead a team in delivering exceptional client experiences in a dynamic and inclusive environment.

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's high standards.
  • Support and coach team members in selling, service, and operations.
  • Execute client service models and sales strategies to enhance customer engagement.
  • Ensure compliance with store standards, maintaining a professional environment.
  • Support client loyalty programs and services, monitoring key performance indicators (KPIs) for success.

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management. Customer service excellence. Sales strategy execution. Operational compliance. Communication and multitasking.

Experience

Prior leadership experience in retail sales or services is preferred.

Workplace

The role is situated in New York City, New York City, USA — conveniently close to New York City.

Compensation

Compensation is hourly and based on qualifications, experience, and other non-discriminatory factors.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Culture

Sephora is dedicated to creating a beauty community where uniqueness is celebrated and respected. The company values diversity and inclusion, ensuring a workplace where all employees can thrive. Sephora is an equal opportunity employer, committed to providing reasonable accommodations and considering all qualified applicants.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.