Sephora Sales and Service Leader

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Location
GilbertGilbertUSA
Posted
Sep 16, 2025

About Sephora

Sephora, a leader in the beauty retail sector, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world’s largest luxury goods conglomerate. Sephora is renowned for its unparalleled assortment of prestige products, unbiased service from experts, and interactive shopping environment. As an employer, Sephora fosters a culture of inclusivity and innovation, offering employees the opportunity to grow within a dynamic and fast-paced environment.

Join Sephora in Gilbert, USA as a Sales and Service Leader. Lead teams, drive sales, and inspire client experiences in a dynamic retail environment.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The successful candidate will be located in Gilbert, Gilbert, USA.

Compensation

$23.00 - $28.25/hr, based on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora is committed to creating a beauty community where everyone’s uniqueness is celebrated, respected, and honored. The company promotes inclusivity and provides a supportive environment for personal and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.