Sephora Sales and Service Leader

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Location
DestinDestinUSA
Posted
Dec 30, 2024

About Sephora

Sephora, part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is a global leader in the beauty retail industry. Renowned for its innovative approach to beauty, Sephora offers a diverse range of products and services, fostering an inclusive environment where creativity and individuality are celebrated. As an employer, Sephora is committed to diversity, inclusion, and belonging, ensuring that every employee's uniqueness is respected and honored.

Join Sephora in Destin, USA as a Sales and Service Leader. Lead a team to deliver exceptional client experiences. Competitive hourly pay and comprehensive benefits.

Role & Responsibilities

  • Implement sales and service experiences that align with Sephora's standards.
  • Support and coach team members in selling, service, and operations.
  • Execute client service models and sales strategies to drive customer engagement.
  • Ensure compliance with store standards and maintain a professional environment.
  • Support client loyalty programs and monitor key performance indicators (KPIs) for success.

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills and the ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Leadership and team management Customer service excellence Sales strategy execution Operational compliance KPI monitoring and analysis

Experience

Prior leadership experience in retail sales or services is preferred.

Workplace

This position is based in Destin, Destin, USA.

Compensation

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility, along with a flexible work schedule option.

Culture

Sephora fosters a culture of diversity, inclusion, and belonging, creating a beauty community where every individual's uniqueness is celebrated. The company is committed to providing equal employment opportunities and reasonable accommodations for applicants with disabilities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.