Christian Dior Retail Education Project Manager

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Location
Neuilly-sur-SeineÎle-de-FranceFrance
Posted
Apr 23, 2025

About Christian Dior

Parfums Christian Dior, a distinguished member of the LVMH Group, epitomizes the quintessence of luxury and innovation in the fragrance and cosmetics industry. Since its inception in 1947, the brand has been a beacon of excellence, creativity, and expertise, both in France and internationally. As part of a conglomerate that encompasses 75 prestigious Maisons, Parfums Christian Dior offers unparalleled opportunities for professional growth and development within a global framework.

Join Parfums Christian Dior in Neuilly-sur-Seine, France as a Retail Education Project Manager. Drive training strategy across Europe in a luxury and innovative setting.

Role & Responsibilities

  • Assist the Retail Education Manager Europe in deploying the European training strategy across markets.
  • Adapt, co-construct, and implement training content for various retail populations.
  • Act as a trainer across three axes: Fragrance, Makeup, and Skincare, as well as in areas such as selling ceremony, management, coaching, and clienteling.
  • Coordinate the deployment of training in French and English for the European customer service team.
  • Adapt training pathways from integration to expertise, ensuring alignment with new product training content.
  • Animate new product and integration training sessions.
  • Monitor learning performance indicators to ensure skill enhancement of Beauty Advisors.
  • Organize and conduct in-person and remote training sessions for European projects.
  • Contribute to the animation of the Training Managers community through seminars and workshops.
  • Deploy digital learning strategies, supporting markets in the use of learning applications and digital tools.
  • Ensure comprehensive reporting of learning activities across Europe.

Qualifications

  • Minimum 5 years of experience in the luxury and beauty sector as a trainer.
  • Strong knowledge in educational engineering and blended learning.

Skills

Proficiency in digital learning tools (applications, E-Learning, V-Learning, Live). Comfortable with digital environments and social media. Excellent verbal and written communication skills, including remote communication. Outstanding listening and interpersonal skills. Strong project management and organizational skills. Ability to work autonomously and manage multiple projects. Client and business-oriented mindset. Passion for products and customer experience. Comprehensive understanding of new sales domains (clienteling, online services). Expertise in digital tools (Zoom, Teams) and software (PPT, Excel). Fluency in English and French.

Experience

A minimum of 5 years in the luxury and beauty industry, specifically in a training capacity, with a robust understanding of pedagogical engineering and blended learning methodologies.

Workplace

This position is based in Neuilly-sur-Seine, Île-de-France, France, within easy reach of Paris.

Compensation

Competitive package offered.

Benefits

The position offers a demanding role in a rapidly evolving and ambitious environment, with daily learning opportunities and passionate team members. Career progression is a cornerstone of the company's ambition, with global professional prospects within the LVMH Group's 75 Maisons.

Culture

Parfums Christian Dior fosters a culture of authenticity, creativity, and excellence. The company thrives on the collective passion and heritage of its team, continually reinventing the elegance and beauty that define the Dior brand. Employees are encouraged to develop new skills, face challenges, and reveal their talents in a supportive and dynamic environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.