Christian Dior Online Beauty Consultant

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Location
Jersey CityNew JerseyUSA
Posted
Jan 16, 2026

About Christian Dior

Parfums Christian Dior, a distinguished brand within the LVMH conglomerate, is renowned for its commitment to luxury and innovation in the perfumes and cosmetics sector. As part of this esteemed group, employees are immersed in a culture that values creativity, excellence, and the pursuit of perfection.

Join Parfums Christian Dior in Jersey City as an Online Beauty Consultant. Enhance client experiences and drive sales in a luxury setting. Apply now!

Role & Responsibilities

  • Provide seamless client support across all communication channels, including email, live chat, phone, and social media.
  • Assist clients throughout their online purchasing journey, enhancing sales conversion and providing technical support.
  • Offer personalized beauty advice to clients, ensuring they select the most suitable products for their needs.
  • Maintain and enhance client loyalty by delivering premium care and addressing inquiries related to loyalty programs and store events.
  • Drive revenue generation by encouraging purchase conversions and promoting cross-selling and upselling opportunities.
  • Collect and manage client data to improve CRM campaign effectiveness.
  • Deliver an exceptional client experience that aligns with the brand's standards of excellence.
  • Address and resolve client complaints efficiently, maintaining a professional demeanor.
  • Accurately process client orders and requests, ensuring timely follow-up and record-keeping.

Qualifications

  • Minimum of 3 years of experience in luxury, cosmetics, or sales environments.

Skills

Strong active listening and communication skills, with the ability to adapt to client styles. Professionalism and composure in high-stress situations. Problem-solving and adaptability, with the ability to escalate issues appropriately. Proficiency in basic computer tasks and digital tools, including Microsoft Office Suite; Salesforce experience is advantageous. Ability to learn quickly and absorb brand history and product knowledge.

Experience

A minimum of 3 years of experience in luxury, cosmetics, or sales environments is required.

Workplace

This position is based in Jersey City, New Jersey, USA, within easy reach of New York City.

Compensation

The salary range is $25-$30 per hour, with flexibility to recognize various levels of expertise and performance.

Benefits

Employees enjoy competitive market pay, opportunities for career advancement, and a dynamic work environment.

Culture

The company fosters a culture of excellence, creativity, and innovation, encouraging employees to embody the brand's values and deliver exceptional client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.