LVMH Client Advisor

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Location
TorontoOntarioCanada
Posted
Jan 27, 2025

About LVMH

BVLGARI, a distinguished name in the realm of luxury, is celebrated for its exquisite jewelry and timepieces. As part of the illustrious LVMH Watches & Jewelry division, BVLGARI offers a unique opportunity to work within a prestigious conglomerate renowned for its commitment to excellence and innovation in the luxury sector.

Join BVLGARI in Toronto as a Client Advisor, delivering luxury experiences and achieving sales excellence in a prestigious environment.

Role & Responsibilities

  • Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
  • Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
  • Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
  • Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
  • Drive high-end sales and strategize for premium client interactions.
  • Build and maintain strong relationships with clients, fostering loyalty and repeat business.
  • Efficiently manage and expand the client portfolio through targeted strategies.
  • Initiate CRM actions to enhance client engagement and retention.
  • Represent BVLGARI at client events, embodying the brand as an ambassador.
  • Adhere to all brand guidelines and boutique operational procedures.
  • Participate in inventory management and boutique maintenance activities.
  • Support opening and closing procedures, including setup and breakdowns.
  • Assist with special projects and operational needs as required.

Qualifications

  • Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
  • Experienced in catering to high-end clients and managing sophisticated sales interactions.
  • Exceptional customer service skills and a commitment to creating memorable shopping experiences.

Skills

Expertise in luxury sales techniques and client engagement. Strong communication and interpersonal skills. Ability to manage client relationships and portfolios effectively. Proficiency in CRM systems and sales tracking. Attention to detail and adherence to brand standards.

Experience

Minimum of 5 years in a luxury retail environment with a focus on high-end client interactions and sales.

Workplace

This position is based in Toronto, Ontario, Canada.

Benefits

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development within the LVMH group.

Culture

BVLGARI fosters a culture of elegance, innovation, and excellence. Employees are encouraged to embody the brand's values and contribute to a dynamic and collaborative environment where creativity and passion are celebrated.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.