LVMH E-Business Specialist

Closed The candidacy window for this position at LVMH has closed.

While this position is no longer receiving submissions as of May 2, 2025, we invite you to explore further opportunities at LVMH or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
MilanLombardyItaly
Posted
Feb 20, 2025

About LVMH

LVMH Fragrance Brands, a distinguished entity within the LVMH conglomerate, unites the expertise of Parfums Givenchy and Kenzo Parfums to craft alluring and audacious fragrance and beauty offerings. As part of the LVMH family, the brand is committed to fostering a culture of creativity, empowerment, and operational excellence, drawing inspiration from its rich couture heritage.

Join LVMH Fragrance Brands in Milan as an E-Business Specialist to enhance online presence and performance. Full-time role in Italy's luxury sector.

Role & Responsibilities

  • Support the definition and execution of the local E-Retail strategy in alignment with global directives, collaborating with Marketing, Sales, and Trade Marketing departments.
  • Identify and leverage opportunities to enhance operational efficiency and drive growth in the E-Retail sector.
  • Oversee online product merchandising, ensuring accurate product descriptions and pricing.
  • Analyze web traffic and user behavior to identify opportunities for sales performance improvement; generate reports on e-business sales performance and conversion rates, providing insights and recommendations.
  • Coordinate with headquarters to align ecommerce plans with local strategies.
  • Manage forecasting, logistics, and invoicing for orders and promotional items.
  • Ensure brand consistency across various digital channels.
  • Implement and optimize local CRM strategies in accordance with headquarters' guidelines to enhance customer engagement.
  • Generate reports to monitor CRM initiatives' effectiveness and analyze CRM data to inform future sales strategies.

Qualifications

  • Degree in Business Administration, Marketing, or related fields.
  • Previous experience in a similar role involving CRM systems management and/or coordination of e-retail activities.
  • Experience in the luxury or beauty industries is advantageous.

Skills

Strong understanding of current online marketing concepts, strategies, and best practices. Proficiency in SEO/SEM campaigns. Excellent analytical skills with experience in creating detailed reports. Strong verbal and written communication skills. Ability to multi-task effectively in a fast-paced environment. Fluency in Italian and English; French is a plus. Proficiency in Excel, Salesforce, Marketing Cloud, and SAP. Familiarity with Tableau and Power BI is beneficial. Technical skills related to website functionality (HTML) are advantageous.

Experience

Previous experience in a similar role involving CRM systems management and/or coordination of e-retail activities.

Education

Degree in Business Administration, Marketing, or related fields.

Workplace

This position is based in Milan, Lombardy, Italy.

Benefits

The position offers a hybrid working mode, allowing flexibility between remote and in-office work.

Culture

LVMH Fragrance Brands promotes a dynamic and inclusive workplace culture that values determination, agility, realism, and empathy. The company encourages entrepreneurial spirit and creativity, empowering employees to contribute to the brand's ongoing transformation and success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.