Coach Sales Associate

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Posted
Feb 28, 2025

About Coach

Coach, a leading American luxury fashion brand, is renowned for its craftsmanship and innovative design in leather goods, accessories, and ready-to-wear. As part of the Tapestry, Inc. family, Coach benefits from the global reach and resources of a conglomerate that champions creativity and innovation in the luxury fashion industry.

Join Coach in Columbia, MD as a Sales Associate, delivering luxury customer experiences and driving sales. Ideal for candidates with 1-3 years of retail experience.

Role & Responsibilities

  • Deliver exceptional and authentic service to create a modern luxury customer experience.
  • Develop and maintain comprehensive product knowledge of current collections both in-store and online.
  • Achieve and exceed sales goals through strategic clienteling and sourcing new customers.
  • Foster an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.
  • Establish credibility as a personal stylist and fashion expert by staying informed about market competition, industry trends, and customer shopping behaviors.

Qualifications

  • 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • High school diploma or equivalent; college degree preferred.

Skills

Proficiency in cash register systems and basic computer skills, including the use of iPad/laptop, Mobile POS, and Internet. Effective communication skills, both oral and written. Ability to maneuver sales floor and meet moderate stockroom lifting and store climbing requirements. Flexibility to work a schedule that meets the needs of the business, including nights, weekends, and holidays.

Experience

1-3 years of experience in luxury retail sales is preferred.

Education

High school diploma or equivalent; college degree preferred.

Workplace

The successful candidate will be located in Columbia, Maryland, USA, with easy access to Baltimore.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Culture

Coach fosters a culture of inclusivity and creativity, encouraging employees to express their individuality while contributing to the brand's legacy of excellence in craftsmanship and customer service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.