Chanel Watches and Fine Jewelry Specialist

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Location
ChicagoIllinoisUSA
Posted
Oct 9, 2025

About Chanel

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations and commitment to craftsmanship. As part of a global luxury conglomerate, Chanel offers unparalleled opportunities for professional growth within a prestigious environment that values heritage and innovation.

Join Chanel in Chicago as a Watches and Fine Jewelry Specialist. Leverage your luxury retail experience to enhance client experiences and drive business growth.

Role & Responsibilities

  • Lead the development of new clientele by converting walk-in traffic into loyal customers through engaging and dynamic presentations of the watches and fine jewelry category.
  • Enhance the client experience by delivering prompt, professional, and courteous service.
  • Cultivate genuine relationships with clients through thoughtful and consistent outreach.
  • Exceed client expectations by maintaining a proactive and service-oriented attitude.
  • Manage repairs and ensure consistent follow-up with clients regarding aftersales.
  • Maintain visual merchandising standards in collaboration with the watches and fine jewelry category manager and regional visual merchandising team.
  • Participate in inventory management through cycle counts.

Qualifications

  • Minimum 3 years of experience in a luxury retail or client-facing role.
  • Proven success in achieving sales goals.
  • High School Diploma or equivalent.

Skills

Expertise in watches and fine jewelry. Ability to thrive in a collaborative team environment. Entrepreneurial mindset with a focus on client experience and development. Excellent communication skills. Foreign language skills are preferred.

Experience

A minimum of 3 years in a luxury retail environment or relevant client-facing role, with a proven track record of achieving sales goals.

Education

Minimum High School Diploma

Workplace

The successful candidate will be located in Chicago, Illinois, USA, with easy access to Chicago.

Compensation

The anticipated hourly rate range for this position is $36.00 to $38.50. Additional compensation, benefits, and perks may apply.

Benefits

Chanel offers a comprehensive benefits package, including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and various insurance options.

Culture

Chanel fosters a culture of elegance, innovation, and inclusivity, where employees are encouraged to grow professionally and personally. The company values collaboration and offers opportunities for career development within a supportive and dynamic environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.