Chanel Senior Group Director, Fashion Retail
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- Posted
- Mar 27, 2025
About Chanel
Chanel, a paragon of luxury fashion, is renowned for its timeless elegance and innovative spirit. As part of the global luxury conglomerate, Chanel offers a dynamic work environment that fosters creativity, inclusivity, and personal growth. The brand is committed to nurturing talent and encouraging a culture of diversity and excellence across its global operations.
Join Chanel in New York as a Senior Group Director, Fashion Retail. Lead retail strategy and client service excellence in the Florida region. Apply now for this full-time role.
Role & Responsibilities
- Act as the regional voice, providing strategic recommendations to support retail business objectives and drive client and commercial KPIs.
- Champion a client-centric mindset across all boutique levels, ensuring exceptional service delivery.
- Collaborate with Watches and Fine Jewelry, and Fragrance and Beaute divisions to ensure a seamless client experience.
- Galvanize boutique leaders around Chanel's vision, empowering them to operationalize strategic priorities.
- Identify industry trends and maintain awareness of competitor activities.
- Foster individual empowerment and development, promoting a culture of continuous improvement.
- Ensure consistent talent evaluation and performance management aligned with Chanel's brand values.
- Champion diversity and inclusion initiatives in collaboration with HR and D&I leadership.
- Promote operational efficiency and strengthen partnerships across boutique functions.
- Ensure compliance with internal and external regulations, including loss prevention and employment laws.
Qualifications
- Minimum of 12 years of experience in a multi-boutique or store environment.
- Bachelor’s degree or equivalent experience preferred.
Skills
Experience
A minimum of 12 years in a multi-boutique or store environment is required, demonstrating a strong track record in leadership and client service excellence.
Education
Bachelor’s degree or equivalent experience preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The anticipated base salary range is $172,600 - $220,000, with potential for bonuses and other variable pay components.
Benefits
Chanel offers flexible work options, comprehensive wellbeing resources, family and caregiving benefits, generous paid time off, robust healthcare offerings, life insurance, and retirement plans.
Culture
Chanel is dedicated to fostering a workplace culture that values diversity, inclusion, and personal growth. The company encourages employees to engage with their communities through volunteerism and supports cultural engagement through initiatives like the Chanel Culture Fund. Sustainability and career development are also integral to Chanel's ethos, with dedicated programs to support these areas.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.