Chanel Fragrance & Beauty Sales Consultant

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Location
BirminghamEnglandUK
Posted
Jul 22, 2025

About Chanel

Chanel, a paragon of luxury and innovation, operates as an independent entity committed to fostering creativity and human potential. As part of a legacy that champions individuality, Chanel is renowned for its exceptional fragrance, makeup, and skincare creations. The brand's ethos, inspired by its founder Gabrielle Chanel, emphasizes uniqueness and the empowerment of individuals to express their true selves. Chanel offers a dynamic and inclusive environment where employees are encouraged to excel and contribute to the brand's enduring impact.

Join Chanel in Birmingham as a Fragrance & Beauty Sales Consultant. This full-time role offers the opportunity to work with a leading luxury brand, delivering exceptional client experiences in fragrance, makeup, and skincare.

Role & Responsibilities

  • Serve as a Chanel ambassador, embodying the brand's values and mission.
  • Deliver personalized client experiences in fragrance, makeup, and skincare.
  • Ensure excellence in client service in line with Chanel's standards.
  • Cultivate long-term client relationships to enhance loyalty.
  • Contribute to sales performance through product and service knowledge.
  • Adopt an omni-channel approach to create seamless client experiences.
  • Collaborate within a team to achieve individual and collective goals.

Qualifications

  • Proven experience in a client-facing role with a focus on exceptional service.
  • Confidence in applying product expertise to meet client needs.
  • In-depth knowledge of fragrance and beauty products.
  • Strong empathy and active listening skills.
  • Passion for the beauty industry and Chanel's product offerings.
  • Problem-solving skills and a positive attitude.

Skills

Client service excellence Product expertise in fragrance and beauty Relationship building Sales acumen Omni-channel retail proficiency Collaboration and teamwork

Experience

Previous experience in a client-facing role within the luxury retail sector is required.

Workplace

This position is based in Birmingham, England, UK.

Benefits

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and employee recognition programs. Additional benefits include arts and culture ticket discounts, Chanel product discounts, and access to training initiatives.

Culture

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the unique contributions of each individual, enhancing team diversity and effectiveness. Chanel is dedicated to creating an environment where employees can thrive and develop their potential.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.