Boucheron Sales Associate

About Boucheron

Boucheron, a distinguished name in the realm of luxury jewelry, was founded by Frédéric Boucheron in 1858. As part of a prestigious lineage, the brand has been a beacon of innovation and excellence, renowned for its daring and timeless designs. Situated in the illustrious Place Vendôme, Boucheron continues to set benchmarks in Jewelry, High Jewelry, and Watchmaking, embodying a legacy of unparalleled craftsmanship and visionary artistry.

Role & Responsibilities

• Drive sales by providing personalized service to clients, understanding their needs, and recommending appropriate jewelry pieces.
• Utilize in-depth product knowledge to showcase Boucheron's exquisite collections and communicate the brand's heritage, craftsmanship, and unique value proposition.
• Meet and exceed sales targets through effective upselling, cross-selling, and product demonstration techniques.
• Maintain accurate records of sales transactions and ensure adherence to company policies and procedures.
• Act as an ambassador of Boucheron, strictly respecting the Maison selling ceremony.
• Build and maintain long-lasting relationships with clients through attentive service, follow-up communications, and personalized experiences.
• Proactively engage with existing clients to understand their preferences, occasions, and milestones, anticipating their needs and preferences.
• Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management.
• Identify and pursue business development opportunities to expand the store client base and market presence.
• Ensure excellence in retail operations, participating actively in transversal store activities such as visual merchandising, stock management, and POS systems.
• Maintain store standards in accordance with corporate policy, receiving and examining deliveries for discrepancies and resolving problems promptly.
• Manage client repairs and liaise with workshops.

Qualifications

• Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry.
• Exceptional sales acumen with a track record of achieving and exceeding sales targets.
• Strong interpersonal skills with the ability to build relationships and credibility with clients from diverse backgrounds.
• Excellent communication skills, including storytelling, with fluency in multiple languages preferred.
• Proficiency in CRM software and clienteling skills.
• Engaged, results-oriented, with a team spirit and adaptable to a fast-paced, dynamic environment.
• Professionalism and integrity.
• Enthusiastic and positive attitude.
• Adaptability and willingness to learn.
• Strong work ethic.

Skills

Experience

Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry, with a track record of achieving and exceeding sales targets.

Workplace

Benefits

Join Boucheron and be part of a legacy of excellence, creativity, and timeless elegance. Embrace the opportunity to showcase sales prowess, clienteling expertise, and passion for luxury craftsmanship in an iconic brand celebrated worldwide.

Culture

Boucheron is synonymous with a culture of innovation, creativity, and excellence. The brand fosters an environment where elegance meets expertise, encouraging employees to embody the Maison's values of daring design and timeless elegance. Team members are empowered to deliver exceptional service while being part of a legacy that celebrates luxury craftsmanship and visionary artistry.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.