Le Bon Marché CRM and Promotions Intern

Groupe Bon Marché, a prestigious entity within the Selective Distribution sector, is renowned for its dedication to luxury retail excellence. As part of this esteemed group, the Samaritaine department store offers a dynamic environment for professionals to thrive and contribute to the brand's legacy of innovation and customer engagement.

1. Support the operational execution of print and digital communication materials.
2. Ensure proper implementation of signage related to retail promotions and thematic events.
3. Assist the CRM & Promotion Manager and their team in various tasks.
4. Create client email campaigns, including artistic inspiration, template creation, and campaign briefing.
5. Coordinate SMS client campaigns.
6. Monitor CRM performance and consolidate post-campaign KPIs.
7. Conduct competitive analysis on client communication strategies.
8. Update existing communication tools, including creative optimization and translations.
9. Oversee in-store installation of promotional and retail animation signage.
10. Program in-store digital screens.
11. Conduct competitive analysis related to signage.

1. Currently pursuing a Bachelor's or Master's degree in Business or a related field with a focus on Communication & Marketing.
2. Ideally, some experience in CRM, client communications management, or retail marketing.

1. Fluent in both English and French, written and spoken.
2. Familiarity with Dartagnan or Adobe Campaign is advantageous.
3. Demonstrated autonomy and creativity.
4. Strong numerical aptitude.
5. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Adobe).
6. Excellent interpersonal skills with a collaborative mindset.
7. Client and results-oriented approach.

Ideal candidates will have some prior experience in CRM, client communications, or retail marketing, particularly within luxury department stores.

Currently pursuing a Bachelor's or Master's degree in Business or a related field with a focus on Communication & Marketing.

Opportunity to work in a prestigious luxury retail environment with exposure to various marketing and CRM strategies.

The Samaritaine, under the Groupe Bon Marché, fosters a culture of creativity, innovation, and collaboration. The environment is dynamic and constantly evolving, providing employees with the opportunity to engage with luxury retail's latest trends and strategies.