Yves Saint Laurent Retail Omnichannel Business Analyst Intern
Founded in 1961, Yves Saint Laurent was the first fashion house to introduce the concept of luxury ready-to-wear with the launch of the 'Rive Gauche' line in 1966, symbolizing youth and freedom. This innovation marked a pivotal step in the modernization of fashion and revolutionized the socio-cultural landscape. Acquired by Kering's luxury division in 1999, Yves Saint Laurent continues to be a leader in the luxury sector under the creative direction of Anthony Vaccarello since April 2016. Today, the brand's collections encompass women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.
- Collect, structure, and analyze omnichannel data such as Order in Store, Pick up in Store, Ship-from-Store, Reserve in Store, and Book an Appointment.
- Develop and update dashboards to track adoption, conversion, ROI, and operational KPIs.
- Identify key trends, friction points, and improvement opportunities by market.
- Analyze customer behaviors and store performance.
- Formulate operational recommendations to enhance customer experience and service efficiency.
- Prepare and present analyses in meetings with regional and internal teams.
- Contribute to the deployment of new omnichannel services, tools, and processes.
- Coordinate with global, regional, and local teams to ensure alignment of actions.
- Participate in user testing, guideline drafting, and change management support.
- Currently enrolled in a business school.
- Strong interest in the luxury sector, retail, and digital professions.
- Previous experience in omnichannel or analytical projects is a plus.
- Excellent analytical skills and ability to handle large data sets to produce relevant insights.
- Dynamic, organized, meticulous, and proactive.
- Excellent interpersonal skills, team-oriented, and comfortable in an international environment.
- Proficiency in Microsoft Office (Excel, PowerPoint); knowledge of Power BI, Tableau is appreciated.
- Fluent in English, both spoken and written.
- Data analysis
- Dashboard development
- Trend identification
- Customer behavior analysis
- Operational recommendation formulation
- Presentation skills
- Project support and coordination
- User testing participation
- Guideline drafting
- Change management
Previous experience in omnichannel or analytical projects is advantageous.
Currently enrolled in a business school.
Opportunity to work in a prestigious luxury fashion house with exposure to international markets and innovative retail strategies.
Saint Laurent is committed to fostering a diverse workforce. The company believes that diversity in all its forms—gender, age, nationality, culture, religious beliefs, and sexual orientation—enriches the workplace. This diversity opens opportunities for individuals to express their talents both individually and collectively, enhancing adaptability in a changing world. As an equal opportunity employer, Saint Laurent welcomes and considers applications from all qualified candidates, regardless of their background.

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