Yves Saint Laurent Senior Client Advisor

Location
Seniority Senior
Posted Mar 13, 2026
Apply ⟼

Saint Laurent seeks a Senior Client Advisor in Miami Design District to lead boutique advisors, cultivate client relationships, and drive sales.

Overview

Saint Laurent is an iconic Parisian maison renowned for its modern, pared-back aesthetic and influence on luxury prêt-à-porter. The house is part of the Kering group and operates globally across ready-to-wear, leather goods, shoes and accessories, combining heritage craftsmanship with contemporary creative direction.

Role & Responsibilities

  • Lead and manage the client advisor team, setting performance standards and mentoring colleagues to meet individual and store sales targets.
  • Train new hires and deliver ongoing development to elevate service standards and selling capabilities across the boutique.
  • Deliver a personalized, sophisticated client experience at every touchpoint, including after-sales service and long-term client relationship building.
  • Develop and maintain a proactive client portfolio through outreach, clienteling and appointment management to grow repeat business.
  • Drive commercial performance by monitoring KPIs, converting opportunities and applying an entrepreneurial mindset to sales.
  • Provide expert product knowledge and bespoke styling to create timeless, personalized looks for clients.
  • Use available tools and systems to optimise business opportunities and accurately record client data and activity.
  • Foster a collaborative, positive work environment that encourages teamwork, initiative and high standards of presentation.
  • Support front- and back-of-house operations to ensure seamless customer journeys and adherence to company policies.

Qualifications

  • Proven luxury retail or hospitality experience with a strong service orientation; experience in fashion & accessory retail preferred.
  • Demonstrated leadership and team management skills with the ability to motivate and coach sales advisors.
  • Track record of meeting and exceeding sales targets and managing client portfolios.
  • Keen personal taste with a demonstrable passion for fashion and styling.
  • Entrepreneurial mindset with commercial acumen and an ability to prioritise business objectives.
  • Comfortable with digital tools and quick to adopt new retail technologies and CRM systems.
  • Excellent verbal and written communication skills in English.
  • Adaptable, proactive and resilient in a fast-paced boutique environment.

Skills

Client relationship management (clienteling) Team leadership and coaching Sales target management and KPI-driven selling Personal styling and product merchandising Retail CRM and POS proficiency Appointment management and after-sales service Business development and portfolio cultivation Strong interpersonal and communication skills

Experience

Preferable background in luxury fashion, accessories retail or high-end hospitality with a record of delivering high-touch service and achieving sales targets; previous supervisory or lead experience within a boutique environment is highly desirable.

Education

High school diploma or equivalent required; bachelor’s degree in fashion, business, retail management or a related field preferred.

Workplace

This position is based in Miami, Florida, USA.

Culture

Saint Laurent cultivates a refined, creative workplace grounded in Parisian heritage and contemporary minimalism. The brand values excellence, authenticity and audacity, and encourages collaboration, professional development and diversity of perspectives across its boutiques.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Apply For This Position ⟼

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Yves Saint Laurent, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Lead Client Advisor», «Boutique Team Lead», «Client Relations Manager», «Senior Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.