Yves Saint Laurent Client Advisor

Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and became a pioneer in luxury prêt-à-porter with its 'Rive Gauche' collection in 1966. As part of the Kering Group since 1999, Saint Laurent continues to lead the fashion world under the creative direction of Anthony Vaccarello. The brand offers a wide array of products, including ready-to-wear for both men and women, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Provide exceptional client and after-sale service to all visitors and clients.
2. Engage passionately with clients, placing them at the center, identifying their needs, and anticipating future requests.
3. Cultivate a robust client portfolio to ensure proactive business growth.
4. Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless silhouettes for clients, demonstrating a passion for fashion culture.
6. Maintain a transparent and genuine attitude with clients to foster unique connections.
7. Communicate professionally and sincerely with clients and colleagues.
8. Utilize all available tools to optimize business opportunities.
9. Support and collaborate with front and back-of-house teams to enhance team spirit.
10. Adhere to all company policies and operational procedures.

1. Experience in providing high-quality service in a client-facing role, preferably in fashion & accessory retail, customer service, or luxury hospitality.

1. Passion for fashion culture and creating personalized looks.
2. Business mindset and entrepreneurial spirit.
3. Strong team spirit to achieve common goals.
4. Proficiency with tools and applications, and adaptability to new technology.
5. Ability to work in a fast-paced environment, multitask, and prioritize.
6. Proactive, passionate, and problem-solving attitude.
7. Excellent written, oral, and listening skills in English and local language; additional languages preferred.
8. Openness to change and growth.

Experience in a client-facing role within fashion, accessory retail, customer service, or luxury hospitality is preferred.

Saint Laurent offers a dynamic and creative work environment with opportunities for professional growth and development.

Saint Laurent fosters a culture of innovation, creativity, and excellence, encouraging employees to embrace change as an opportunity for growth. The brand values teamwork and collaboration, ensuring a supportive environment where every team member can thrive.